Job Description

Job Description

Shelter Intern

Position Summary:

The Shelter Intern will assist in client intakes, action plans, and daily shelter operations. This role offers hands-on experience in case management while ensuring a safe and supportive environment for clients.

Supervisory Responsibilities:

• None

Responsibilities:

• Assist with client intakes and developing action plans.
• Support shelter operations, including cleanliness and client routines.
• Answer the Domestic Violence Hotline and provide referrals.
• Maintain client records and document services.
• Cross-train with Front Desk Reception for shift support.
• Participate in meetings and training sessions.

Required Skills/Abilities:

• Basic understanding of crisis intervention and trauma informed care.
• Familiarity with domestic violence issues.
• Proficiency in Microsoft Office, internet research, and database use.
• Strong communication, interpersonal skills and a compassionate attitude.
• Ability to maintain confidentiality and professionalism when dealing with sensitive information.

Education and Experience:

• Currently enrolled in or recently graduated from a program in criminal justice, social work, psychology, or a related field.

Physical Requirements:

• Ability to sit at a desk and work on a computer for prolonged periods.
• Must be able to lift up to 15 pounds.
• Ability to climb stairs when necessary.

Additional Requirements:

• Must have a clean driving record and access to reliable transportation for work-related travel.
• Role required background checks.

Benefits:

• Opportunity to gain real-world experience in victim advocacy and crisis intervention.
• Networking opportunities with professionals in criminal justice and social services.
• Potential for academic credit (subject to approval by the educational institution).