Internal Sales Manager (SMB, SaaS)

Employer.com

Internal Sales Manager (SMB, SaaS)

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We’re looking for an Internal Sales Manager to lead and scale our SMB sales team. You’ll manage a team of 4–7 Account Executives, own team performance, and drive predictable revenue through strong coaching, KPI management, and process discipline.

    This is a hands-on leadership role ideal for someone who has managed inside sales teams in a SaaS environment and knows how to balance people leadership with performance accountability.

    What You’ll Do

    • Lead, coach, and manage a team of 4–7 SMB Account Executives

    • Own team-level performance across core KPIs (revenue, conversion rates, activity, pipeline)

    • Drive consistent attainment of monthly and quarterly sales targets

    • Run weekly 1:1s, pipeline reviews, forecast calls, and performance coaching sessions

    • Identify performance gaps and implement targeted coaching and process improvements

    • Partner closely with Marketing, RevOps, and Enablement to optimize lead flow and conversion

    • Maintain accurate forecasting and reporting in CRM (Salesforce or equivalent)

    • Support hiring, onboarding, and ramping of new sales reps as the team scales

    • Foster a high-performance, accountability-driven, and collaborative sales culture

  • Qualifications

    Qualifications

    • 3–6+ years of SaaS sales experience, with 1–3+ years managing inside/SMB sales teams

    • Proven track record of managing teams to quota in a high-volume, transactional or SMB SaaS environment

    • Strong understanding of sales KPIs, funnel metrics, and performance management

    • Experience coaching reps on discovery, objection handling, closing, and deal velocity

    • Comfort operating in a fast-paced, high-growth environment with evolving processes

    • Strong communication, organization, and leadership skills

    • Experience with CRM tools (Salesforce strongly preferred)

    Nice to Have

    • Experience selling to SMBs or founders

    • Experience scaling teams from early growth to more structured sales orgs

    Additional Information

    All your information will be kept confidential according to EEO guidelines.