Job Description

SUMMARY: Seeking a part-time Teller to join our Wilmette retail banking team. Our Teller will process customers’ financial transactions for personal and business accounts, consisting of deposits, withdrawals, loan payments, and check cashing. In addition, the Teller provides high-level customer service, accurately processes daily transactions, and ensures the security of customers’ transactions in accordance with standard operating procedures and federal and state regulatory requirements.

JOB RESPONSIBILITIES:

• Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; selling cashier's checks, travelers' cheques, and answering questions in person or by telephone; and makes referrals for other bank services.
• Records transactions by logging cashier's checks, travelers' cheques, and other special services; prepares Currency Transaction Reports.
• Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; explores customer’s financial needs; and directs customers to a branch representative.
• Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; and follows safe-deposit box procedures.
• Accurately reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to Lead Teller, and maintains an adequate supply of cash and currency.
• Complies with bank operations and security procedures by participating in all dual-control functions, auditing other Tellers' currency, etc.
• Maintains customer confidence and protects bank operations by keeping information confidential and a high level of security awareness.
• Contributes to team effort by accomplishing related results as needed.
• Follows all department policies and procedures to meet the bank’s compliance and regulatory requirements.
• Other work-related duties as assigned.

QUALIFICATIONS:

• High School diploma or equivalent education required; College degree in business or accounting preferred.
• Minimum of two years of cash handling and customer service experience required or one year of experience in a financial institution environment as a Teller.
• Ability to perform basic mathematical calculations required.
• Ability to communicate effectively and confidently with cross-selling banking products.
• Strong attention to detail.
• Ability to work a flexible schedule including Saturdays.

International Bank of Chicago is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.