Job Description

Every role at Trove Brands is critical to our successful functioning as a whole. Your specific responsibilities as a part of Team Trove will include:

• Coordinate bookings with freight forwarders and confirm shipment details (carton quantities, POs, method, destination).
• Monitor key shipping milestones, resolve shipment exceptions, and provide expedited shipping options when necessary.
• Process containers in Acumatica ERP, maintaining accurate landed costs and releasing purchase orders.
• Communicate shipping delays and ETAs to internal teams; maintain reports on transit times and freight rates.
• Manage documentation for international trade, including Certificates of Origin and Packing Declarations.
• Audit factory and freight invoices, packing lists, customs entry summaries, and maintain required records.
• Conduct monthly reviews with freight forwarders and customs brokers, providing performance feedback.
• Coordinate international distributor shipments and origin container pickups; manage SKU endpoint routing.
• Forecast container volumes and vet new freight partners for cost and service optimization.

Qualifications

• Experience in international logistics, shipping, and customs compliance.
• Familiarity with ERP systems (Acumatica preferred), customs documentation, and import/export regulations.
• Strong negotiation and relationship management skills.
• Excellent problem-solving abilities and the capacity to manage supply chain disruptions effectively.
• Strong organizational skills with exceptional attention to detail.
• Knowledge of Incoterms and international trade regulations.
• Proven ability to audit and verify invoices, customs records, and trade compliance documentation.
• Skilled in coordinating shipments, resolving freight exceptions, and ensuring accurate landed costs.
• Experience conducting business reviews and tracking performance metrics for continuous improvement.
• Background in data management and process optimization.
• Familiarity with tools such as Click-Up, Acumatica, DOMO, and Maxload/TOPS is a plus.

Additional Information

Our culture is passionate, entrepreneurial, and full of energy. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with just as much gusto. We host team-building activities, athletic events, and seasonal celebrations to foster a sense of community and recognize accomplishments. Bottom line? You’ll love it here.

Among the many benefits our team members enjoy are:

• Comprehensive medical, dental, and vision care
• Paid Time Off
• 401 (k) package with employer matching
• Full indoor basketball/volleyball court
• Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
• Yoga studio
• Meditation/Nap room
• And much more!

Trove Brands is an equal opportunity employer.

Unfortunately, phone calls about this position are not accepted.

This position will be in the office.