Job Description
Job Description
$500 SIGN ON BONUS FOR JOINING OUR TEAM! (Details to Follow)
Company Synopsis
International Shoppes is a duty free and specialty retailer that has operated airport retail and duty-free facilities since 1951. Our Company is all about delivering the best service and product assortment to the traveling public.
We are currently located in New York's JFK International Airport; Terminals 1, 5 and 8, Boston's Logan International Airport; Terminals A, B, C and E; Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, and in the fall of 2019, we have proudly opened our doors in Houston's George Bush Intercontinental Airport; Terminal D. Our Corporate office and warehouse are located in Valley Stream, NY.
Summary:
The Liquor Consultant will be responsible for selling specific brand merchandise and providing exceptional customer service to our clients, while working with terminal management to drive sales.
Responsibilities:
- Greet clients and engage them to ascertain their needs and/or wants.
- Based on the clients’ needs and/or wants assist them with finding merchandise and recommend additional merchandise or alternatives
- Ensure highest level of customer service resulting in increased productivity and achieving sales goals.
- Serves as the expert with respect to brand specifics, services, merchandise, and procedures.
- Maintain product knowledge, as well as knowledge about sales and promotions.
- Maintain security standards with the store to ensure safety of clients, colleagues and merchandise.
- Responsible for set-up and maintenance of promotions.
- Assist with maintaining stock levels of brand merchandise
- Light cleaning of shelves, counters, and tables
- Other duties as assigned by management
Education & Experience:
- High School diploma, GED or High School Equivalence Certificate
- Proven knowledge and selling experience of liquor products
- Minimum of one (1) year of previous customer service or selling experience
- Ability to work in fast-paced environment
- Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
- Bi-lingual skills a plus (Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)
Requirements:
- Must be able to travel for required brand trainings held by vendors and International Shoppes.
- Must be flexible with schedule; Evening, Weekends and Holidays are MANDATORY!
- Must present professional appearance while interacting with clients
- Must be team oriented
- Must participate in semi-annual inventory
- Must pass airport security background check
Benefits:
- Medical
- Dental
- 401K
- Paid time off
- Merchandise Discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice.