Job Description

*** Job is located in Bedford Park ***

Function:

The primary job of a Customer Service Representative at ITL is to assist our customers in shipping and receiving freight that goes through our warehouse. As a CSR you will be responsible for talking to customers daily and keeping them up to date with their shipments. Every day on the job is different which makes for a very exciting work environment.

Duties:

Communicate with carriers and truckers about shipments and their status

Communicate with customers to add inbound/outbound orders

Coordinate with the warehouse to ship correct product & orders

Assist in resolving issues in a professional manner

Requirements:

High school diploma (college preferred)

Strong customer service and problem solving skills

Ability to work with a team

Attention to detail

Ability to multi-task

Ability to work with computers and systems

Experience in Logistics preferred!