Be the First Connection. Make an Impact.At Grote Automotive, every great customer experience starts with a conversation, and we're looking for someone who knows how to make that conversation count! We're hiring an energetic, motivated Internet Lead Specialist to join our Business Development Center (BDC). You'll be the first point of contact for customers interested in purchasing a vehicle, helping turn online inquiries into real appointments. This isn't just about making phone calls. It's about building relationships, creating opportunities, and being part of a team that drives results. Responsibilities: • What You'll Do Connect with new customers through phone calls, texts, and emails. Respond quickly to incoming internet leads. Build relationships, answer questions, and overcome objections. Schedule appointments and create excitement about visiting our dealerships. Stay organized and maintain accurate customer information. Cross-train in appointment support, customer follow-up, and lead re-engagement to help the entire team succeed. Qualifications: • What We're Looking For A confident, friendly communicator who enjoys talking to people. Someone motivated by goals, performance, and results. Strong follow-through, organization, and attention to detail. A positive attitude and willingness to learn different roles. Customer service, sales, or call center experience preferred, but automotive experience isn't required. Compensation: $16 - $20 hourly + Bonus

• What You'll Do • Connect with new customers through phone calls, texts, and emails. • Respond quickly to incoming internet leads. • Build relationships, answer questions, and overcome objections. • Schedule appointments and create excitement about visiting our dealerships. • Stay organized and maintain accurate customer information. • Cross-train in appointment support, customer follow-up, and lead re-engagement to help the entire team succeed.