Job Description

We are currently seeking a highly-driven, self-motivated person to join our amazing team!

ABOUT US

Intero Chiropractic is a fast growing chiropractic office that seeks to be the most comprehensive and scientific chiropractic solution in the Bay Area. We focus on Structural (Gonstead) Chiropractic, and our mission is to make a massive shift in the standard of healthcare by changing lives.

Our vision is to serve more people with this life changing type of chiropractic through rapid expansion, and we need YOU to help us achieve that vision!

POSITION SUMMARY

The Customer Service Representative will be responsible for all aspects of patient evaluations. Responsibilities include consulting with our new patients, energetically and positively communicating with our practice members, and handling customer service issues. You will also be trained on performing exams to our new practice members. This position relies heavily on great communication and a lot of doing.

As a Customer Service Representative, you will be serving as the liaison between the doctors and practice members throughout their care. You will be responsible for ensuring our practice members are satisfied, and address any issues if that is not the case.

Position Description:

• Assess New Practice forms and ensures signatures are completed
• Greets New and Existing Practice Members
• Gives tour of our office to New Practice Members
• Leads consultation for New Practice Members
• Finds solid information about symptoms and history * Performs assessments and neurological/orthopedic exams
• Shows Practice Members rehab exercises, structural devices when scheduled for it
• Handles customer service issues
• Some front desk responsibilities may also be needed, including: answering phone calls, paperwork processing, and scheduling/rescheduling Practice Members

About YOU!

We are looking for someone who is passionate about helping people and delivering the message of wellness and chiropractic.

You are highly driven and thrive in a very fast paced environment. You are comfortable going from room to room with little down time.You are organized and able to switch gears at the drop of a hat, all with a smile on your face.

You see difficult situations as exciting challenges and are comfortable handling those on your own. You can easily adapt to constant change and can learn quickly. You’re able to problem solve on your own, can quickly make decisions, and excellent on time management.

Pay Range: $18-20 (DOE), please note this position is NOT a commissioned sales role

Job Type: Part-time

Company Description

Intero Chiropractic is a fast-growing clinic quickly gaining a reputation for having the highest quality care in the Tri-Valley area. Our practice has been featured on CBS News, FOX, NBC, and ABC! We have a very skilled staff and use the most cutting-edge technology available! We have a non-traditional approach to chiropractic care, and our patients enjoy the results we produce.