Benefits:
401(k)
Health insurance
Paid time off
Training & development
Liaison Technology Group
We believe that the future of home living is all about convenience, comfort, and control. Our cutting-edge technology solutions allow customers to transform their home into a connected, intelligent space that responds to their every need. We are seeking a highly organized and proactive Inventory Specialist - Product Coordinator to support our Nashville team.
The Inventory Specialist / Product Coordinator is responsible for managing the intake, organization, staging, and distribution of all job-related and stock products. This role also handles RMA processes, maintains inventory, supports purchasing requests, and ensures accurate documentation of all product movements. The ideal candidate is detail-oriented, process-driven, and able to collaborate effectively with sales, project managers, service techs, and installation teams.
Hours: 7am - 3:30pm M-F
Key Responsibilities:
Product Intake & Order Processing
Receive BOMs from Sales team.
Submit product purchase requests through IPoint and RingCentral.
Coordinate product intake for job-specific and stock items.
Product Staging & Outgoing
Stage products for installation based on room or job specifications.
Ensure all outgoing products are signed out — no self-service pulling is permitted.
Label all products appropriately for job use.
Returns & RMA Processing
Receive RMA requests from service technicians and forward to appropriate channels.
Coordinate with the warehouse for dispatch and receipt of RMA items.
Manage replacement product intake and restaging.
Inventory & Stock Management
Maintain accurate stock levels and reorder as necessary.
Track all stock movements and job allocations.
Provide weekly, monthly, quarterly, and annual reports on inventory usage and waste.
Change Orders
Process change orders received from Sales.
Submit additional product requests as needed.
Document all changes and update job records.
Handoff updated products to Project Manager.
Rack & Equipment Management
Install equipment in rack systems per schematics.
Perform clean and organized cabling for CAT, speaker, and power lines.
Label all wires and ensure quality control during assembly.
Data Entry & Documentation
Input product data (model, serial number, MAC address, etc.) into job-specific spreadsheets.
Collaboration & Meetings
Participate in weekly team and technician meetings.
Coordinate handoffs and information flow with Sales, PMs, Techs, and Service teams.
Continuous Learning
Stay up to date on new products, installation techniques, and warehouse best practices.
Required Skills & Qualifications:
Strong organizational and time-management skills.
Experience with inventory software (IPoint preferred).
Working knowledge of AV or networking equipment and installations.
Basic wiring, labeling, and rack-building skills.
Proficiency in spreadsheets (Excel or Google Sheets).
Excellent communication skills and a team-oriented mindset.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.