Our mission-driven team is redefining “home” for thousands of Americans seeking a new way to live. At NexMetro, we're creating a fresh alternative to traditional apartments and single-family rentals through our innovative Avilla Homes neighborhoods where privacy, space, and quality come together. With projects expanding across the U.S., we're not just building communities, we're shaping the future of residential living. Join a team where vision meets impact, and where your work directly contributes to changing how people live.
As Investor Operations Administrator, you'll be the heartbeat of our investor experience; the operational engineer who ensures everything runs smoothly behind the scenes. From onboarding new investors to coordinating capital calls and keeping our systems organized, you'll be the go-to team member who keeps our capital engine running efficiently.
This role is perfect for someone who loves process, thrives on precision, and gets energy from supporting a high-performing team in a mission-driven environment. If you're sharp, organized, and ready to grow in a fast-paced investment platform, this is your chance! **
What You'll Do** _
Keep the Engine Runnin_ g
- Manage the day-to-day flow of investor documentation from subscription packets to compliance checklists (KYC/AML, accreditation, and more)
- Track capital commitments, distributions, and deadlines with precision
- Partner with legal, finance, and accounting to ensure every document is filed, every signature captured, and every process followed _
Own the Data_
- Maintain investor records and investment data across systems like Juniper Square, HubSpot, and Excel
- Stay up to date on new software services and integrations that improve efficiency and outputs
- Organize folders, file rooms, and digital archives so everything is where it should be
- Track commitments, distributions, and transaction activity _
Keep Us Compliant (and Calm)_
- Stay one step ahead on filing deadlines, reporting obligations, and internal checklists
- Prepare compliance summaries and dashboards so leadership knows exactly where things stand _
Connect the Dots_
- Be the hub that keeps everyone aligned by coordinating across investor relations, capital formation, legal, and accounting
- Schedule internal meetings, coordinate deliverables, and follow up on action items
- Help the team stay on top of priorities by keeping timelines and tools organized **
What You Bring**
- Bachelor's degree in Business, Finance, Communications, or a related field with 1–3 years of relevant experience in private equity, financial services, or investor relations; or 6–7 years of equivalent professional experience in lieu of a degree
- Exceptional attention to detail and a proactive, “figure it out” mindset
- Clear communicator, both written and verbal, with a client-first attitude
- Tech-savvy with proficiency for Juniper Square preferred and knowledge of the usual Microsoft suspects (we love Excel!)
- Bonus points for proficiency with Hubspot, Monday.com, Power BI, and/or Yardi.
- Integrity, discretion, and the ability to juggle multiple moving parts without dropping a ball **
Why You'll Love It Here**
- Work directly with a talented, driven team that's scaling a high-growth investment platform
- Gain exposure to real estate, private equity, and capital markets
- Be part of a culture that values transparency, teamwork, and continuous improvement
- Competitive compensation, full benefits, and room to grow **
NexMetro's Core Values**
- Servant Leadership: Lead with humility, providing encouragement and empowering achievement.
- Collaborative Spirit: Communicate efficiently, effectively and respectfully.
- Pursuit of Excellence: Inspire individual drive, focus and performance to create a best-in-class organization.
- Do the Right Thing. Always: Act honestly, ethically, and responsibly.
- The Power of Fun: Life's too short. Make work fun. **
NexMetropian Qualities**
NexMetro team members, also known as NexMetropians, form a diverse group of professionals from many walks of life with certain shared traits that create a common thread. NexMetropians are humble, understanding that our strength comes through our collective abilities and not through individual achievement. NexMetropians are hardworking team members willing to roll up our sleeves to help others regardless of our role within the organization. NexMetropians lead by example, and we do not ask things of our team members that we are not willing to do or have not done ourselves in the past. Finally, NexMetropians are a lot of fun, and we enjoy working together to build a great company, a great product for our residents, and great opportunity for our investors.