Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Customer Success Intern

Invoca

Customer Success Intern

Santa Barbara, CA
Internship
Paid
  • Responsibilities

    Job Description

    The primary responsibility of this position is to support Invoca’s Customer Success team through a variety of assigned projects and ad-hoc assistance with customer-related demands. This position will touch all three segments of Invoca’s Customer Success Team: Customer Success Management, Technical Solutions and Customer Experience – a strong drive and desire to learn is critical! Working in a fast-paced startup environment, this candidate must also be able to meet deadlines and satisfying expectations set for deliverables. This position is one that will lend itself to a full-time position, so a sense of initiative and purpose will be strongly valued.

    This position is for an intern who can work 16 - 24 hours / week.

    Responsibilities include:

    • Account and Contact management
    • Data analysis and audits
    • Pulling reports from the Invoca platform, CRM platform & Marketing Automation platform
    • Assistance with collecting customer use-cases and building library for teams
    • Ad-hoc CS & Customer Marketing projects

  • Industry
    Financial Services