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Research Director, Brand Health Tracking

Ipsos North America

Research Director, Brand Health Tracking

Chicago, IL
Full Time
Paid
  • Responsibilities

    ABOUT IPSOS

    Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.

    Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD). ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP www.ipsos.com

     

     

    WE ARE CURRENTLY LOOKING FOR A STRATEGIC DEVELOPMENT & OPERATIONS MANAGER

    This individual reports directly into the Senior Vice President as a contributor and driver of the strategic vision of the team to evolve, elevate and execute with excellence

    In this role, you will have 2 main responsibilities:  Drive operational excellence for the overall team and coordinate the growth, development and coaching of our entry level analysts that are essential to our operations

    STRATEGIC OPERATIONS LEAD FOR THE TEAM

    • Help build the strategy with the SVP to drive operational excellence for the team
    • Participate in Pitch Development
    • Be a key player for new business deployment
    • Lead training for the entire team to ensure end – to – end operational excellence
    • Participate in strategy and planning discussions with senior leadership (SAPs)
    • A PRO within the team, dedicated to the SVP book of business

    DEVELOPMENT LEAD AND MANAGER FOR ENTRY LEVEL ANALYSTS

    • Ensure consistent fundamental learnings and development for Analysts.
      • Including formal and informal training
    • Align and assign the analysts by client / team need
    • Coach and ensure oversight for quality delivery
    • Hands-on manager for Analysts
    • More Hands-off manager for Senior Analysts – AM/SAM responsible for continued SRA development
    • Task Assignment and Workflow
    • Planning and anticipating business needs 
    • Ongoing performance discussions 
    • Mapping Career path and interests for Analysts
    • Rating on competency and fit for SL (aka Identify Talent)

     

    QUALIFICATIONS

    • 4 yr. degree or equivalent experience, preferably in Market Research
    • 2+ years of business operational management
    • 2+ years of supervising junior staff
    • Proven expertise driving deliverable outputs
    • Proven ability to assess operational inefficiencies and institute effective solutions
    • Manage workload with conflicting priorities
    • Proven experience with assessing, hiring, training and mentoring employees

     

    WE ARE IPSOS

     

    We help some of the biggest companies solve their biggest problems. We are everywhere in the market research world: in 87 countries and counting.  Our clients make the products you use every day, probably including the browser that led you to this posting and the beverage that is sitting next to you.  Pick a sector and we are there, on the ground helping our clients grow their brands and make the most of their advertising – in technology, media, consumer goods, you name it. We help build stronger brands and are behind the reason people use them. 

     

     

    Ipsos is An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. 

     

    Required Skills Required Experience