LEVIN FURNITURE & MATTRESS IS HIRING FULL-TIME OFFICE ASSOCIATES!
WALK-IN & FILL OUT AN APPLICATION FORM OR APPLY ONLINE NOW!
WE’RE A FAMILY-OWNED COMPANY WITH A HISTORY OF CARING FOR OUR EMPLOYEES, CUSTOMERS, AND COMMUNITY! JOIN THE LEVIN TEAM TODAY - WORKING HERE FEELS LIKE HOME!
LEVIN FURNITURE & MATTRESS COMPENSATION AND BENEFITS PROGRAM OFFERS:
- Increased Pay Rates - Earn more at Levin
- Paid Training - A Blended Training Approach
- Growth Opportunities – Levin’s loves to promote from within
- Great Benefits – Medical, Dental, Vision, Life & Disability Insurance, 401K, and PTO
- Generous Employee Discount
- Friendly, Supportive Work Environment
- Beautiful Showroom with Top Brands & Trends
OFFICE ASSOCIATE JOB DESCRIPTION/DUTIES:
- Performs all customer service and clerical support duties; this includes answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
- Ensures productive and accurate processing of customer transactions and maintenance of all records, including accounts receivable records.
- Provides clerical support for all sales and store associates and maintains all files accurately.
- Accurately enters information regarding sales transactions and order information into computer systems.
- Verifies all information related to orders is accurate; identifies and corrects discrepancies.
- Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines.
- Completes and processes credit applications, payments and financing paperwork.
- Communicates with internal and external personnel in a professional and timely manner.
- Other duties as assigned/needed.
Required Skills
SKILLS/REQUIREMENTS:
- Must have flexibility/availability to work a retail hours/scheduling; this includes days, evenings, weekends, holidays and/or special events.
- Must have excellent verbal and written communication skills, as well as listening skills.
- Must have outstanding customer service skills.
- Previous Customer Service/Clerical/Office/Administrative experience is highly preferred.
- Retail and/or service industry experience a plus.
- Must be detail oriented and have excellent organizational and interpersonal skills.
- Experience and/or proficiency with computerized-based systems and technologies, i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.
- Ability to meet physical demands and requirements of the position.
- Education: High School Diploma and/or GED Equivalent and above.
Required Experience
DISCLOSURES:
EOE M/F/V/D Drug-Free Workplace