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Senior Research Manager - Creative Excellence

CTDI

Senior Research Manager - Creative Excellence

Haslet, TX
Full Time
Paid
  • Responsibilities

    CTDI is a large scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 7,000 FT US Employees in over 58 world class US Operations. CTDI also has a global footprint with more than 16,500 employees worldwide. 

    CTDI is looking for a Repair Manager to join our growing Team. This integral management position is responsible for overseeing the production of the technical repair department within a CTDI facility including ensuring customer’s turnaround time expectations are consistently met. The ideal candidate will be someone that has repair &/or manufacturing line experience in Telecom, Wireless, and or Electronics. Mobile phone carrier experience highly preferred. SPECIFICALLY, RESPONSIBILITIES FOR THIS POSITION INCLUDE:

    • Oversee and supervise production and technical aspects of all activities within the repair department.
    • Supervise production, quality, performance, safety, and turnaround time in repair department.
    • Communicate with customers and various levels of management to resolve repair issues.
    • Manage reports, statistical analysis, and daily P&L tracking/reporting.
    • Train and support Section Heads/Supervisors in all areas of the branch as well as department procedures and expectations.
    • Accountability for employee’s productivity.
    • Counsel department employees on performance deficiencies when necessary and document all counseling appropriately.
    • Input of ideas for continual improvement of processes.
    • Other duties as assigned.

    Required Skills

    • Excellent leadership ability.
    • Excellent interpersonal skills with the ability to motivate employees.
    • Proactive problem solving ability and excellent attention to detail.
    • Strong organizational and follow-up skills.
    • Exceptional analytical, written, and verbal communication skills.
    • Ability to handle multiple tasks at one time.
    • Technical troubleshooting/repair background preferred.

    Required Experience

    • Bachelor's Degree in Business Management or related field preferred.
    • 5+ years of Supervisor of Management experience, preferably in a Repair operations.
    • Technical certification in Electronics preferred.
    • Good PC skills with experience in Microsoft Word, Excel, and spreadsheet applications.
    • Knowledge of TL 9000 Quality Systems.

    Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!  EOE, Gender/Minority/Veterans/Disabled

    CTDI does not accept unsolicited employment agency / recruiter resumes. Please do not forward unsolicited resumes to our website, to our HR Department or to any CTDI employee. CTDI will not pay fees to any third party agency or firm without a signed fee agreement or to any firm who was not issued a search assignment from CTDI's HR Department. CTDI will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered.

  • Qualifications
    • Excellent leadership ability.
    • Excellent interpersonal skills with the ability to motivate employees.
    • Proactive problem solving ability and excellent attention to detail.
    • Strong organizational and follow-up skills.
    • Exceptional analytical, written, and verbal communication skills.
    • Ability to handle multiple tasks at one time.
    • Technical troubleshooting/repair background preferred.