Senior Market Research Manager- Market Strategy and Understanding
IAP – INGENUITY AND PURPOSE
WWW.IAPWS.COM
As a leading international services company for more than 65 years, IAP provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. A world-class leader in providing seasoned program management, IAP leverages and integrates its capabilities – IT & Communications, Aviation & Engineering Solutions, Power Solutions, Infrastructure & Logistics - to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges. With 2,500 team members, IAP operates in more than 110 locations in 27 countries worldwide and maintains offices in the Washington D.C. area, Florida, Maryland, Oklahoma, the United Kingdom, and the Middle East. Learn more at www.iapws.com.
SUMMARY: The Service Desk Technician’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving end user help requests. Resolving technical problems and answering queries in a help desk environment in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Use expertise in customer service and technical knowledge to diagnose, identify, isolate and analyze problems utilizing historical database records.
ESSENTIAL JOB FUNCTIONS: (not limited to duties as described – performs related duties as requested)
LEVEL OF SUPERVISION:
EDUCATION & EXPERIENCE: (OR EQUIVALENT)
KNOWLEDGE & SKILLS:
SECURITY CLEARANCE:
EEO STATEMENT
IAP IS AN EOE, INCLUDING DISABILITY/VETS.
ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, DISABILITY, OR STATUS AS A PROTECTED VETERAN.
Required Skills Required Experience
Qualifications and Education Requirements
Preferred Skills