ABOUT IPSOS

Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.

Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD).

ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP www.ipsos.com

RESEARCH PROJECT MANAGER

This position requires a highly detail-oriented and quality-driven person with a high level of intellectual curiosity. As an Account Manager, you play a role in the delivery of strategic insights to our clients through the execution of research programs.  Your work requires sharp time management skills and a keen attention to detail.  The ideal candidate is a business-minded individual who has both project and client management experience.  Your role will involve managing all aspects of the day-to-day responsibilities associated with ongoing tracking studies.

KEY AREAS OF RESPONSIBILITY

• Coordinating and managing survey research on time and on budget, working closely with other departments and suppliers.
• Handling all aspects of project management/coordination for ongoing tracking studies, including, but not limited to, sampling, fieldwork management, data processing, reporting and client interaction.
• Maintaining and strengthening client relationships and developing understanding of their business issues.
• Analyzing and interpreting results; preparing client reports and presentations.
• Assist with expanding and enhancing current studies, as well as proposing new research to help meet our clients’ needs.
• Create and manage the necessary documentation of project requirements to ensure safety to the business and allow you to train others doing those tasks or involved in your project.

QUALIFICATIONS

• You have a strong interest in automotive product research.
• 1-2 years’ experience as an analyst in a primary research role.
• Eagerness to learn and highly coachable.
• Program management and operational focus.
• Strong people skills and true team player.
• Excellent verbal and written communication.
• Possess solid active listening skills.
• Strong problem-solving skills.
• Curious about the data and research results.
• Within you is the potential to prepare engaging and thought-provoking presentations that are strong visually and in writing.
• Strong working proficiency with MS Office (specifically MS PowerPoint, Word and Excel).
• Completed Bachelor’s Degree level of education or higher, preferably in a related major such as marketing research, sociology, psychology, marketing, management or science.
• At least 2 years’ experience in the market research field including prior project and client management.
• Ability to travel both domestically and internationally, if required.

IPSOS’ COMMITMENT TO DIVERSITY & INCLUSION

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and allowing employees from all walks of life to flourish.  Ipsos encourages our employees to act in a respectful and responsible manner, in line with codes of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

IPSOS IS AN EQUAL OPPORTUNITY EMPLOYER.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

job code 63

Required Skills Required Experience

MINIMUM QUALIFICATIONS:

EDUCATION: 

• Billing and Coding certificate or 1 year of customer service or claims processing with a healthcare facility or insurance company preferred

EXPERIENCE: 

• Minimum 2-3 years of experience in customer service setting (registration; billing experience preferred)

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent customer service skills and computer knowledge required.
• Prior experience with medical billing and coding preferred
• Ability to work weekends and holidays
• Detail-oriented with excellent interpersonal communication skills
• Team player
• Ability to read and write medical terminology
• Ability to multi-task