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Research Manager - Social Intelligence & Analytics

Ipsos North America

Research Manager - Social Intelligence & Analytics

New York, NY
Full Time
Paid
  • Responsibilities

    ABOUT IPSOS

    Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.

    Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD).

    ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP www.ipsos.com

       

    RESEARCH MANAGER – SOCIAL INTELLIGENCE ANALYTICS

     

    The Research Manager (internally known as Account Manager) will be an integral part of the Social Intelligence Analytics team in the Culver City office. The successful candidate will hold considerable responsibilities and play a significant role in the maintenance and growth of long term client relationships. The Account Manager will report to the Senior Director or Vice President of the team and will be responsible for the management and analysis of social data research projects primarily for healthcare clients but also across a broad array of categories and industries.

                                                                                                                                                                   

    KEY RESPONSIBILITIES

     

    • Manage and coordinate all aspects of the research process from and research design, query design, analysis and interpretation of results through to preparation of reports
    • Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to client in a timely, cost-efficient manner
    • Build and maintain relationships with key clients by responding to queries and providing updates per client requests
    • Data analysis of survey findings and results and creating data-driven stories
    • Maintains project budget and works with team to ensure all aspects of the study continue to operate smoothly; responsible for quality assurance throughout the lifecycle

     

     IDEAL CANDIDATE HAS THE FOLLOWING SKILLS & EXPERIENCE 

     

    • Completed Bachelor’s Degree, master’s level education an asset
    • 2-3 years of market research experience; healthcare and social data research experience an asset
    • Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint
    • Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
    • Data savvy with a strong attention to detail and accuracy
    • Comfort with working and quickly learning new data analysis and management tools
    • Basic knowledge of SPSS modeler and/or other quantitative analytical tools is a plus
    • Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
    • Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule and budget
    • Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
    • Thrives within a team environment and willing to work with global colleagues across different geographies
    • Excellent written & verbal communication skills with well-developed interpersonal and presentation skills
    • Familiarity or prior experience in social listening SaaS platforms such as Synthesio, NetBase, Brandwatch, Talkwalker or related is a plus

     

    We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

     

    Required Skills Required Experience