ABOUT US

Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.

Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD).  ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP www.ipsos.com

POSITION DESCRIPTION

Assists with the administration of retirement and health and welfare employee benefit programs. Ensures compliance with all applicable state and federal regulation. Responsibilities include explaining benefits and assisting in the business development and planning processes with service providers. Compiles, analyzes, and reports data including employee, plan financials for strategic benefits planning and evaluation. Provides benefit plan interpretation and guidance to employees, HR representatives, and managers. Presents analysis and trends to inform management decisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES OF A BENEFITS SPECIALIST

The benefits specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k) plan.

• Ensure the accuracy of all benefits enrollments in the PlanSource system to provide vendors with accurate eligibility information.
• Facilitate new hire US Benefit orientation and maintain materials and presentations. 
• Support employees with benefits claim issues and plan changes.
• Serve as liaison between vendors and team members to facilitate issue resolution.
• Serve as primary point of contact for HR regarding benefit plan inquiries and policies.
• Assist with the Leave of Absence Administration escalations.  Interpret FMLA, disability, workers’ compensation, and ADA policy and regulations to ensure compliance.
• Responds to 401(k) inquiries to enrollments, plan changes and contribution amounts.
• Assist with the annual Deferred Compensation Plan enrollment.
• Manage ACA compliance, including oversight of PlanSource system tracking and review of ACA compliance monthly.
• Support the annual benefits Open Enrollment process and assist with communications.
• Perform benefit plan audits and ongoing data validation to ensure regulatory compliance.
• Assist with processing carrier invoices.
• Coordinate wellness initiatives and identify trends to enhance employee engagement and experience.
• Analyze and report on benefit plan data to optimize program offerings.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of laws and regulations including but not limited to ERISA, FMLA, HIPAA, COBRA, OSHA, PPACA.
• Excellent written and verbal communication skills.
• Must have superior analytical skills.
• Excellent customer service and interpersonal skills.
• Ability to use sound judgment.
• Excellent organizational skills and attention to detail.
• Working understanding of human resources principles, practices, and procedures.
• Ability to function well in a fast-paced environment.
• Excellent time management skills with a proven ability to meet deadlines.
• Must have good decision-making ability.
• Ability to work both independently and as part of a team.
• Proficient in Microsoft Office (Excel, Word and PowerPoint)

EDUCATION AND EXPERIENCE

• Bachelor's degree in human resources or related field
• 3 years of benefits administration experience.
• Experience managing health and welfare and retirement plans is required.

IPSOS’ COMMITMENT TO DIVERSITY & INCLUSION

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do. 

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and allowing employees from all walks of life to flourish.  Ipsos encourages our employees to act in a respectful and responsible manner, in line with codes of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. 

Required Skills Required Experience