J_ob specifications are intended to present a descriptive list of the range of duties performed by employees.  Specifications are not intended to reflect all duties performed within the job._

SUMMARY:

Responsible for maintaining a wide variety of IT systems at the Camp Alvarado site, adjacent to the international airport. This position works with little direct supervision and requires a high degree of self-motivation and personal accountability, as well as passing familiarity with multiple systems. Provide Information Technology support, including installing, configuring, maintaining, and upgrading of workstations and peripherals. Manages user and computer accounts, network rights, and access to systems. Ensures workstations are maintained and operational, and provide troubleshooting assistance with systems issues. Install, configure, and maintain video teleconferencing units and phones. Issue and instruct users on how to operate personal mobile radios, and ensure radio inventory information is continuously updated. Provides user training on systems to personnel. Develop and documents standard operating procedures, network documentation, and key contacts lists for IT support staff as well as helpful how-to guides for users. Assist in coordinating the implementation and maintenance of a local area network. Install infrastructure as required. Assist with the receipt, tracking, and control of Controlled U.S. Diplomatic Pouches. Support customer requirements for movement and troubleshooting cloud-based applications, data, and email. Assist with the coordination of pouch movement with IRM and other embassy staff, as well as staff and military at the international airport. Provide assistance with annual inventory and ensure asset locations are continuously documented.

NON-ESSENTIAL DUTIES:  Other duties and responsibilities as assigned.

Required Skills

QUALIFICATIONS - EXPERIENCE, EDUCATION AND LICENSURE:

• Active Top Secret Clearance
• Bachelor’s degree in Computer Science or Engineering and two years’ experience in help desk support, or six years’ experience in systems administration is required. MTA (or higher (or equivalent)) may be considered in lieu of the Bachelor’s degree.
• Network+ certification (or equivalent or higher) is required.
• Security+ certification (or equivalent or higher) is required.
• Cloud+ certification (or equivalent or higher) is required.
• BICSI Installer is desired but not required.
• Experience in supervision is desired but not required.
• Experience with Microsoft products including Exchange, Active Directory, Windows 7/10, and Office.
• Skilled with operating and basic troubleshooting for IP and analog phones.
• Skilled with operating and basic troubleshooting for hand held Motorola radios.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential functions may require maintaining physical condition necessary for frequently bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with the opportunity to move about.  Occasionally there may be a need to move or lift moderately light items up to 35 pounds. Near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate a telephone and keyboard; lift horizontally and vertically.

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.  The noise level in the work environment is usually moderate.

SUPERVISORY RESPONSIBILITIES:

None.

ADDITIONAL QUALIFYING FACTORS:

As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.

The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people.  Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated.  We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment.  We support and obey laws that prohibit discrimination everywhere we do business.

NATIVE PREFERENCE APPLIES.

Required Experience

QUALIFICATIONS - EXPERIENCE, EDUCATION AND LICENSURE:

• Active Top Secret Clearance
• Bachelor’s degree in Computer Science or Engineering and two years’ experience in help desk support, or six years’ experience in systems administration is required. MTA (or higher (or equivalent)) may be considered in lieu of the Bachelor’s degree.
• Network+ certification (or equivalent or higher) is required.
• Security+ certification (or equivalent or higher) is required.
• Cloud+ certification (or equivalent or higher) is required.
• BICSI Installer is desired but not required.
• Experience in supervision is desired but not required.
• Experience with Microsoft products including Exchange, Active Directory, Windows 7/10, and Office.
• Skilled with operating and basic troubleshooting for IP and analog phones.
• Skilled with operating and basic troubleshooting for hand held Motorola radios.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential functions may require maintaining physical condition necessary for frequently bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with the opportunity to move about.  Occasionally there may be a need to move or lift moderately light items up to 35 pounds. Near visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; manual dexterity to operate a telephone and keyboard; lift horizontally and vertically.

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.  The noise level in the work environment is usually moderate.

SUPERVISORY RESPONSIBILITIES:

None.

ADDITIONAL QUALIFYING FACTORS:

As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.

The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.

As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people.  Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated.  We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment.  We support and obey laws that prohibit discrimination everywhere we do business.

NATIVE PREFERENCE APPLIES.