GENERAL SUMMARY

Under supervision of the Shift Supervisor, the Casino Porter will perform semi-skilled and skilled cleaning and housekeeping of the casino, including the entertainment room, dining areas and administrative offices. The Casino Porter is responsible for removing dishes to bus stations; cleaning ashtrays and other receptacles in the table games and slot/video machine areas of the casino; and inspecting areas of public and private use and reporting to supervision both verbally and in writing on the conditions of the facility.

CORE SCOPE OF POSITION

• Cleans all casino areas including but not exclusively slot machines, machine bases, table games equipment, OTB and other casino areas as assigned.

• Operates vacuums. Damp/dust mops, sweeps, shampoos and buffs floors.

• Cleans/moves furniture and light fixtures.

• Cleans lobbies, lounges, restaurants, corridors, elevators, stairways and office areas.

• Dusts furniture, washes walls, ceilings and woodwork.

• Washes windows, door panels and window sills.

• Responsible for handling clean-up of blood borne pathogen/bio-hazardous materials, when required.

• Cleans restrooms, which includes toilets, urinals, sinks, showers, mirrors, counters and floors.

• Replenishes paper products in restrooms as necessary.

• Empties trash, carries trash to central deposit sites,

• Transports and sorts trash from recyclable materials and deposits in appropriate disposal sites.

• Determines needed supplies and draws supplies as identified for cleaning assignment.

• Transports and sorts trash from recyclable materials and deposits in appropriate disposal sites.

• Handles cleaning chemicals as directed using proper formulas for safe usage at all times. Refrains from depositing harmful products into sewage system.

• Establishes and maintains positive and cooperative working relationship with other casino team members and guests.

• May be directed to instruct others in proper and safe practices and constructively participate in the department safety program.

• Maintains an acceptable attendance records, wears uniforms provided by the company and follows dress and personal hygiene guidelines.

• Adheres to all company and department policies, procedures, and standard operating guidelines.

• Ensures that a clean, safe, hazard-free work environment is maintained.

• Performs all related and compatible duties as assigned.

FOUR STAR AND FOUR DIAMOND SERVICE COMMITTMENT

All Team Members will display a Forbes Travel Guide Four Star and AAA Four Diamond commitment to Customer Service through the delivery and maintenance of the Quality Standards established by Viejas Casino & Resort.

INTERACTION

• Interacts with peer groups.

SUPERVISION

• Does not provide supervision to others.

Required Skills

KNOWLEDGE AND SKILLS

• Good verbal, written and interpersonal communication skills.

• Dependable and ability to work without supervision.

• Ability work in a fast-paced, deadline oriented environment.

• Ability to work various shifts, days, nights, or weekends.

Required Experience

EDUCATION/CERTIFICATION

• Must be 21 years or older.

• Must be certified in blood borne pathogens/bio-hazardous material clean-up (training will be provided).

EXPERIENCE

• One month related experience or training.

KNOWLEDGE AND SKILLS

• Good verbal, written and interpersonal communication skills.

• Dependable and ability to work without supervision.

• Ability work in a fast-paced, deadline oriented environment.

• Ability to work various shifts, days, nights, or weekends.