ABOUT IPSOS

Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.

Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD).

ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP www.ipsos.com

DATA PROTECTION DIRECTOR – BUSINESS OPERATIONS

Ipsos is seeking to hire a Data Protection Director (DPD) that would be responsible for leading the privacy program which directly supports one of our global Business Teams, which provides market research services to client’s in the technology industry. This role would be the primary resource and contact to support and manage/coordinate with the Business Team all requirements of the team relating to privacy and data protection and specific client support requirements or requests. The DPD will also support our other business teams in North America for various privacy requests and questions as availability allows. The DPD supports and designs the privacy program consistent with enterprise standards, provides strategy around the program, drafts applicable policies and standards, establishes processes to manage potential privacy risks encountered by the Business Team, and coordinate requests and reviews with the team responsible for managing such request, which includes Legal, IT, Data Security, Operations, or specific local country DPOs. The DPD assists in the development, implementation, maintenance of and adherence to privacy policies, procedures, standards and requirements in accordance with applicable laws and regulations, and for education and advocacy of the privacy program within the Business Team in accordance with the Global Privacy Program.

RESPONSIBILITIES:

• To further assist our Business and Privacy Teams, we are looking for a DPD to advise the Business Team on all applicable privacy and data protection laws, rules and regulations affecting its operations and businesses. In this role, you will be responsible for matters ranging from analysis of laws and regulations applicable to a company with domestic and international operations as well as analysis of applicable laws and regulations that apply to our customers.

• Work with the local DPD, Privacy Counsel and Chief Privacy Officer and other Company stakeholders in the development of policies and procedures and specialized training programs designed to prevent illegal, unethical or improper conduct.

• Provide advice and support to the Business Team on all matters relating to privacy and data protection, including data of users, consumers, employees and third-parties, data privacy requirements for websites, social media, apps, connected products, e-commerce, customer relationship management and the Business Team’s various products and services, and the applicable laws relating to data privacy and security in the various jurisdictions which the Business Team operates.

• Supports the Business Team’s privacy program to ensure that privacy and data protection processes and practices are executed in accordance with company policies and standards and the Global Privacy Program.

• Responsible for managing all obligations pertaining to privacy compliance for the Business Team ensuring that appropriate controls are in place to mitigate privacy risks. These obligations include, but are not limited to, privacy risk assessments, business process assessments, data protection impact assessments, privacy incident management, privacy awareness and training, verification that proper risk assessments have been completed and up to date for vendors handling personal data, and verify applicable vendor agreements include required privacy and data protection terms according to global policy, client requirements and applicable privacy law.

• Monitors any new, or changes to existing, technology applications, products, or operational processes and ensures that privacy and protection of personal data is appropriately managed.

• Collaborates with the Legal, Data Security, Information Technology and Compliance departments to identify and control privacy risks applicable to the Business Team.

• Manages the analysis and reporting, investigation and remediation of privacy incidents and key risk indicators occurring within the Business Team in a timely manner consistent with the Global Privacy Program and applicable legal requirements. Identifies and follows up on privacy issues and action plans to ensure timely and accurate resolution.

• Ensures adherence to the Global Privacy Program, the GDPR, CCPA, HIPAA, PIPEDA, etc. compliance programs (if applicable), and any other local or business-specific privacy requirements.

• Monitors and provides reports on performance of the Business Team’s Privacy Program to the applicable DPO, Privacy Counsel and CPO.

QUALIFICATIONS:

• 4-7 years of relevant and progressive Privacy experience.
• The successful candidate will bring technical privacy expertise with knowledge, skill and experience in regulatory matters, as well as strong operational and business process management.
• Bachelor’s degree or equivalent experience required; JD, MBA or advanced degree preferred but not required.
• Certified Information Privacy Professional (CIPP) certification is highly desired.
• Experience working with U.S. and Canadian privacy and data protection laws and regulations required; experience and knowledge of GDPR and other international privacy laws preferred.
• Proven analytical, planning, problem solving, and decision-making skills; ability to quickly execute on strategic decisions to drive organizational results.
• Demonstrated strong communication skills at all levels within the organization. Ability to translate technical content into business understandable terms.
• Strong positive leadership skills with demonstrated ability to navigate a team through a dynamic environment.
• Highly self-motivated and able to work independently with minimal supervision.
• Must possess strong analytical, drafting and negotiation skills, as well as excellent oral and written communication skills and judgment.
• Able to think creatively to find practical solutions to complex issues, with the ability to effectively prioritize and manage multiple matters.
• Organized and detail oriented.
• Sophisticated interpersonal skills, including the ability to develop strong internal relationships, influence others, and work as part of cross-functional teams and in partnership with team members at all levels of the organization.

Ipsos is An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.  

Required Skills Required Experience