Job Description

CUSTOMER SERVICE REPRESENTATIVE

IMMEDIATE NEED for a Customer Service Representative to join a publicly traded, consumer services company at their Santa Ana, CA office for a full-time, direct hire position. The ideal candidate will have experience handling and responding to customer service phone calls and emails, with the ability to place orders and inform customers of company services, policies and procedures.

RESPONSIBILITIES:  

• Handle customer service calls and respond and resolve customer service emails
• Inform customers of company services, memberships, procedures, policies and promotions
• Assist in selling and placing of orders
• Research, resolve, and follow up on complaints or issues
• Provide general office support

QUALIFICATIONS:

• Ability to manage customer situations, respond promptly to customer needs and solicit feedback to improve service
• Strong interpersonal and written/oral communication skills
• Ability to understand and relay company policies and procedures

Please send your resume to HANNAH XU, TECHNICAL RECRUITER for immediate consideration. LET US HELP YOU SECURE AN INTERVIEW!

ABOUT US

IRVINE TECHNOLOGY CORPORATION (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  JOIN US. LET US CATAPULT YOUR CAREER!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.