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Tier 1 Tech Support

Isogent Partners LLC.

Tier 1 Tech Support

Dallas, TX
Full Time
Paid
  • Responsibilities

    Job Description

    WORK FROM HOME

    We have immediate openings for TIER 1 TECHNICAL SUPPORT

    This position will support Windows desktop systems, mobile devices, and peripherals via phone, remote session, and ticket system. Qualified candidates will have verifiable experience with: Windows 7/10, Active Directory, Group Policy, remote desktop, and basic networking. Excellent communication skills are a MUST. College degree or industry certifications (Microsoft, Juniper, Cisco, CompTIA) preferred but not required.

    The position is full-time, M-F, and staff members are able to work from home. Qualified candidates will reside within North Texas, as occasional office meetings and/or training sessions will be required in the Plano area. Ad hoc projects and site visits within DFW and surrounding areas are also possible. Candidates MUST have stable Internet service as a condition of employment.

    First year earnings up to $60K and advancement opportunities abound.

    Send resume to: hr@isogent.com

     

     

    Company Description

    ISOGENT is a full-service MSP, specializing in cloud computing. With technical partners such as Microsoft, Cisco, and Juniper Networks, we stay on the edge of VOICE, DATA, CLOUD, and SECURITY solutions.