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Issuer Services Operation Analyst (Bilingual Portuguese/English)

Citi

Citi

Issuer Services Operation Analyst (Bilingual Portuguese/English)

Tampa, FL
Full Time
Paid
  • Responsibilities

    Job Description

    The Securities & Derivatives Associate Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

    Responsibilities:

    • Individual mapped to this job description is responsible for securities transaction processing execution
    • Typically related to Securities Clearance Settlement and Derivative Operations
    • This may include providing analytic support to traders and support review of derivative products
    • Supports an expansive and or diverse array of products services
    • Follows established procedures to identify problems related to securities and derivatives settlement that require investigation or research
    • Assists in resolving problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents
    • Delivers reports to satisfy management requirements, support control activities, and the launch of products services
    • Provides assistance in the implementation of process improvements
    • Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to adhere to audit and control policies. (incl. reconciliation, payment and other processing systems)
    • Timely management and escalation of all requests inquiries issues errors, (mostly, but not limited to, post settlement)
    • Demonstrates an intermediate level of understanding of products and processes, and of how duties relate integrate with others in the team and closely related teams
    • Demonstrates an excellent knowledge of bank related systems
    • Utilizes strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex sensitive information, while being sensitive to audience diversity
    • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    Qualifications:

    • 0-2 years of experience working in Treasury Operations or Middle Office
    • Good understanding of Treasury products, accounting and regulatory policies
    • Ability to work in a structured, high volume, time sensitive, high risk and demanding environment
    • Good analytical skills and positive attitude
    • Knowledge of Macros
    • Proficient in Microsoft Office with an emphasis on MS Excel and Power Pont.
    • Ability to work properly and effectively as a member of the Operations Team, aimed at achieving the group's objectives.
    • Ability to work well under pressure, with tight deadlines, high volume, high risk and demanding environment.
    • Must have excellent attention to detail and accuracy.
    • Excellent client relationship skills, as will be having daily interaction
    • Proven interpersonal skills. Customer focused. Highly organized and proactive.
    • Quick learner. Ability for a good understanding of activities, policies, procedures, regulations of different countries and concepts of the work area.
    • This position requires knowledge of the bank's policies, in order to execute the activities aligned to it. In that sense, the candidate must have the ability to fully understand the policies that govern our business and be updated of changes in them.

    Education:

    • Bachelor's/University degree, preferred with Specialization in Economics, Finance, Business Administration, Accounting or Minimum 2 Years' experience in the financial service industry.

    Language:

    • Proficiency in English and Portuguese. Spanish (desirable)

    General Administrative activities

    • Individual mapped to this job description is responsible for Agency & Trust transaction processing execution. Typically related to Issuer Services LATAM Operations.
    • Perform operational activities during the phases of Implementation, Administration, and Termination according to the Agency & Trust deal agreements.
    • Support with the Implementation activities of Electronic Banking for clients (internal and external)
    • Support LATAM Agency & Trust Operational activities end - to - end, including the process of coordinating with other teams based on a different country.
    • Follows established procedures to identify problems related to Operational activities that require investigation or research.
    • Update of procedures, instructions, manuals, and checklist of the area.
    • Delivers reports to satisfy management requirements and support control activities.
    • Provide assistance regarding Projects related to Agency & Trust business.
    • Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to adhere to audit and control policies. (incl. reconciliation, payments and other processing systems).
    • Timely management and escalation of all requests inquiries issues errors.
    • Demonstrates an intermediate level of understanding of products and processes, and of how duties relate integrate with others in the team and closely related teams
    • Demonstrates an excellent knowledge of bank related systems
    • Utilizes strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex sensitive information, while being sensitive to audience diversity
    • Act as backup of other positions of the Issuer Services Ops group (as required). Provide support in any other activity that is assigned.
    • Work on holidays and at different time-zones to service the respective Latin American countries.

    Specialized activities

    Contractual Obligations:

    • Read , analyze, and understand the different contracts for each client in different jurisdictions.
    • Execute the day-to-day activities according to the contractual obligations for each client, using our core system as tickler.
    • According to the lecture of each contract, provide the necessary comments to the checklist provided (Transactional Checklist, Documentation Checklist, Deal Implementation checklist, Termination Checklist, and Accounting guideline).
    • Input the operational activities into the Issuer Services Workstation platform according to the transactional Checklist.
    • Input the evidence of each task performed into the system or Sharedrive.
    • Perform collateral obligations accordingly to contract rules (calculation, waterfall, notifications, etc.)
    • Prepare and send (according to the A&T contract and frequency) the commission collection letters to the clients.

    Accounting, Payments and Reconciliation:

    • Input the information of the instructions received by the client into the payment system, in order to make the distributions of funds (domestic transfers, Checks, International transfers, book to book) according to the contracts.
    • Record the commissions and their monthly accrual according to the Fee Schedule of each contract.
    • Ensure to complete control log on a daily basis, in order to assurance that all instructions received were performed.
    • On a daily basis, balance the accounts of the different contracts.
    • Confirmation of the balance sheet review in system, with the supporting documentation

    Reporting:

    • Produce local regulatory reports related to Agency & Trust business required by Regulators for Latin American Countries.
    • Support on the preparation the monthly (internal) financial statements of the trust agreements.
    • Provide metrics and controls related to all activities performed as defined by bank Policies or internal decision.
    • Update of procedures, instructions, manuals and checklist of the area.
    • Provide evidence for the MCA/ GRC process.

    Job Family Group:

    Operations - Transaction Services

    Job Family:

    Securities and Derivatives Processing

    Time Type:

    Full time

    Primary Location:

    Tampa Florida United States

    Primary Location Salary Range:

    $48,180.00 - $66,150.00

    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

    View the " EEO is the Law" poster. View the EEO is the Law Supplement.

    View the EEO Policy Statement.

    View the Pay Transparency Posting

  • Industry
    Financial Services
  • About Us

    Citi enables growth and progress for individuals, communities, institutions and governments around the world and has been doing so for more than 200 years. They recognize that their ability to best serve their clients and customers comes from the diverse and engaged employee base and they work tirelessly to deliver opportunities for growth and development to the most talented people. This is a place where the best come to get better.