We're seeking an experienced IT support specialist to provide our team with top-notch assistance! You'll resolve any technical issues efficiently so our operations run smoothly. This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing high-quality support. If this sounds like an exciting opportunity, start your application today! Responsibilities: • Administer new user accounts, work email addresses, and access levels to client new employees to ensure they have everything they need to work efficiently. • Respond quickly to technical issues so problems can be resolved, and our customer employees can continue to work efficiently. • Review security checks on managed systems to protect us from cybersecurity threats. • Maintain client documentation and processes as systems and tickets are completed. • Implement new technology, such as desktops, computer hardware, operating systems, software programs, and applications. • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently. • Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment. • Save all files to a computer backup to make sure files are not lost in case the system crashes. • Respond quickly to technical issues so problems can be resolved, and our employees can continue to work efficiently. Qualifications: • Has worked with a variety of operating systems, including Windows, Mac, iOS, and Android. • Top-notch customer service skills and driven to make our business succeed. • Familiarity with multiple computer operating systems, such as Windows, Mac, and Linux. • Skilled in communication, time management, and organization. • Must have a high school diploma or equivalent; an associate degree in a tech-related field is highly valued but not required. • Expert-level Microsoft Office skills. • Driver's License Required. Compensation: $40,000 - $50,000 yearly

• Administer new user accounts, work email addresses, and access levels to client new employees to ensure they have everything they need to work efficiently.  • Respond quickly to technical issues so problems can be resolved, and our customer employees can continue to work efficiently.  • Review security checks on managed systems to protect us from cybersecurity threats. • Maintain client documentation and processes as systems and tickets are completed.  • Implement new technology, such as desktops, computer hardware, operating systems, software programs, and applications.  • Administer new user accounts, work email addresses, and access levels to new employees to ensure they have everything they need to work efficiently.  • Perform regular maintenance for our phone systems, computer systems, computers, printers, network systems, and any other technical equipment.  • Save all files to a computer backup to make sure files are not lost in case the system crashes.  • Respond quickly to technical issues so problems can be resolved, and our employees can continue to work efficiently.