Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Dog Groomer – Pet Stylist
It’s A Dog’s Life Resort & Spa
JOB TITLE: Pet Stylist
JOB TYPE: Full OR Part Time
LOCATION: 46926 Magellan Dr., Wixom, MI 48393
We are so happy you want to join the It’s A Dog’s Life Family! Our services include Daycare, Boarding, Grooming, and training.
At It’s A Dog’s Life, we prioritize providing a safe and loving environment like every dog gets at home while having fun with our compassionate and knowledgeable staff. A dog that is in our care – through the encouragement, support, and education of our team members, management, and owner to ensure that we create happy and healthy dogs.
We’re looking for dog groomers to join our passionate team at It’s A Dog’s Life Resort & Spa. Dog groomers are a crucial part of our organization, building lasting relationships with customers and providing quality care to pets. This is a great opportunity for someone who’s a dog lover and understands the ins and outs of grooming. The ideal candidate is hardworking, customer service–oriented, and patient with dogs and people. There’s no better place to launch an exciting, fulfilling career in animal services than It’s A Dog’s Life Resort & Spa. Appreciate that we do not negatively restrain or handle our dogs. If a dog cannot be serviced using how we service, then management and owners are to be notified and the dog not serviced.
Objectives of this role
Deliver outstanding customer service to dog owners by executing style requests, communicating clearly and honestly, and bringing a positive attitude to work daily.
Provide exemplary cosmetic care for dogs and be gentle and patient with anxious and difficult dogs.
Protect the best interests of our customers and their dogs, notifying owners of any concerns, including skin abnormalities, ear infections, ticks, and fleas.
Help our organization grow by forming fruitful customer relationships that result in repeat visits.
We are a restraint-free facility and work diligently to ensure that our dogs are treated with the kindest and loving care they so deserve. Grooming is very stressful, and we don’t treat our dogs negatively.
Responsibilities
Clean and freshen pet hair by washing, shampooing, and conditioning it
Shave, trim, and style pet hair according to the owner’s preferences.
Maintain overall pet hygiene by clipping nails, brushing teeth, and cleaning ears
Maintain a clean workstation by sanitizing and sweeping before the arrival of every client and at the end of every workday.
Advise owners on at-home care tips and best practices for their pets
Required skills and qualifications.
Demonstrated passion for dogs.
Ability to work comfortably with animals, including anxious ones.
Ability to stand for at least two hours and lift animals weighing over 50 pounds.
Willingness to learn new skills and techniques.
Willingness to coach and mentor team members on basic grooming techniques
Well-developed verbal communication skills
Excellent attention to detail
Preferred skills and qualifications
Experience in pet grooming. Minimum of 1-2 yrs.
Experience in customer service and upselling our products and services
Experience with animals in a professional or volunteer capacity.
Manage your schedule through our PoS system.
Required to communicate one.on.one with all pet parents when they arrive for their dog's appointments.
Before-and-after photos of all dogs, photos of issues or situations found during grooming sessions, and all photos retained under the dogs' account in our PoS system.
Professional certification (such as from the National Dog Groomers Association of America) is highly desired.
This job description may not include all assigned duties, responsibilities, or aspects and may be amended at any time at the sole discretion of the employer. By signing this job description, you agree that you are able and willing to perform all duties of this position listed above.