Job Description

OPERATIONS MANAGER

AS MANAGER OF OPERATIONS FOR THE IVY AND JENNA TEAM AT COMPASS, YOU WILL PROVIDE THE CRITICAL OPERATIONAL AND MARKETING SUPPORT TO THE PRINCIPAL AGENTS AND TEAM. YOU WILL STREAMLINE OPERATIONAL SYSTEMS, MANAGE END-TO-END BUSINESS OPERATIONS, AND ASSIST WITH MARKETING AND EVENTS. BEING ORGANIZED AND HAVING GREAT ATTENTION TO DETAIL IS IMPERATIVE. YOU MUST BE ABLE TO PIVOT BETWEEN COMPETING PRIORITIES AND CONSTANTLY THINK OF WAYS TO STREAMLINE THE WORKFLOW AND EFFICIENCIES OF THE TEAM. YOU SHOULD BE HIGHLY PRESENTABLE, HAVE IMPECCABLE FOLLOW THROUGH AND HAVE EXCEPTIONAL COMMUNICATION SKILLS.

IN THIS ROLE YOU WILL:

• MANAGE THE TEAMS LISTINGS & TRANSACTIONS END TO END

• SCHEDULING SHOWINGS, CREATING LISTING PRESENTATIONS, CMA’S, MARKET REPORTS, SELLER REPORTS, MARKETING COLLATERAL, BOARD PACKAGES ETC

• WORK CLOSELY WITH THE PRINCIPAL AGENTS TO KEEP THEM THEM ON TRACK AND TO SEE THE ROAD AHEAD

• MANAGE THE TEAMS CALENDAR, LISTINGS, WEBSITE AND VENDOR RELATIONSHIPS

• RESPOND TO EXTERNAL REQUESTS FOR SHOWINGS, AND RETRIEVE MESSAGES ON BEHALF OF THE TEAM, PROVIDING EFFECTIVE COMMUNICATION TO BOTH PARTIES AS APPROPRIATE

• CRM MANAGEMENT, EMAIL MARKETING, DIRECT MAIL MARKETING

• IMPLEMENT OPERATIONAL IMPROVEMENTS, WORKING WITH THE TEAM TO EXECUTE BEST PRACTICES IN STRUCTURING AN EFFICIENT WORK FLOW

REQUIREMENTS:

• ACTIVE NYS REAL ESTATE SALESPERSON LICENSE

• MIN 1 YEAR REAL ESTATE EXPERIENCE

• PROFICIENT WITH GOOGLE SUITE OF PRODUCTS (DOCS, SHEETS, SLIDES)

• ADEPT WITH MAILCHIMP (OR SIMILAR TOOLS)

• STRONG WRITTEN AND ORAL COMMUNICATION

• EXCELLENT ORGANIZATIONAL AND TIME MANAGEMENT SKILLS

• STRONG INTERPERSONAL SKILLS AND ABILITY TO MULTITASK IN A FAST PACED ENVIRONMENT

• PLEASANT, DISCREET, AND PROFESSIONAL DEMEANOR

• CALM UNDER PRESSURE

RANGE $60-100K