Job Description

We are seeking friendly Customer Service Representative to join our team! We offer a fast paced casual office environment in the wholesale hardware business. If have a punctual and friendly personality with a desire to learn, we are willing to train! Office hours are Monday - Friday 8am - 4:30pm 

RESPONSIBILITIES:

• Present and sell company products and services to new and existing customers via phone, email and counter sales
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Assist in daily paperwork, data entry, and inventory control
• End of day register close-out and balancing

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields preferred
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Self-motivated and Detail-Oriented

BENEFITS:

• Medial Insurance
• Dental Insurance
• Life Insurance
• 401K with matching after 1 year
• Paid time off
• Vacation time