Job Description

Rowley Insurance is a small, commercial insurance agency located in North Central Austin for over 70 years. The agency is seeking a full-time, long-term Customer Service Representative to support commercial insurance policy sales, account management, and policy renewals. This includes but is not limited to managing existing policy renewals, assisting our customers with day-to-day questions and policy maintenance, data processing and input, and operations support (answering phones, processing payments, etc.). Please include a resume when inquiring about this job. QUALIFICATIONS:

• Insurance industry experience preferred
• Knowledge and comfort with Microsoft Outlook, Word, and Excel
• Excellent written and oral communication skills
• Customer service experience
• Good attitude and ability to work well with others
• AMS360 experience preferred but not required

MAIN RESPONSIBILITIES INCLUDE:

• Answering phone (excellent phone skills needed)
• Data entry
• Other miscellaneous office duties: processing payments, distributing inbound and outbound mail, managing office supplies, etc.
• Hours: 8:30-5:00

Job Type: Full-time Compensation: $18.00 - $22.00 per hour starting