Job Description

J-MO MARKETING one of the fastest growing event marketing and promotional advertising firms in the SPRINGFIELD area is looking for YOU to join their customer support and satisfaction team as a full time CUSTOMER SERVICE & CONSUMER SALES REPRESENTATIVE! If you’ve got a willingness to succeed and a great head on your shoulders and you feel you can handle the major responsibilities below, what are you waiting for? CUSTOMER SERVICE & CONSUMER SALES REPRESENTATIVE RESPONSIBILITIES:

• Travel to retail locations throughout SPRINGFIELD to attend in-store promotional marketing campaigns to increase brand awareness and close sales of client products.
• Delivering interesting and exciting product presentations and outlining key product benefits to consumers with the goal of increasing product awareness and driving sales on behalf of brands represented
• Providing an exceptional customer face to face experience.
• Providing product and customer service support with the goal of informing customers and making sales of featured products.
• Responsible for product branding, advertising, and promotion.
• Working with on-site customer service management team to deal with media relations, business communications, success stories

Ideal candidates for the CUSTOMER SERVICE & CONSUMER SALES REPRESENTATIVE role will possess the following personal traits that will best help them to successfully perform the essential functions of this role. We provide a full-time, permanent position with flexible hours and a COMPETITIVE HOURLY COMPENSATION with PERFORMANCE BONUSES. Full training will be provided so a culture fit is key!

CORE COMPETENCIES OF THE CUSTOMER SERVICE & CONSUMER SALES REPRESENTATIVE:

• Initiative - Be excited to take on responsibilities and challenges.
• Leadership - You have a willingness to lead, take charge, offer opinions and direction.
• Dependability - You must be reliable, responsible, and dependable.
• Social Orientation - The desire to work with others rather than alone, and being personally connected with others on the job.
• Attention to Detail is essential
• Cooperation - Be pleasant with others on the job and display a good-natured, cooperative attitude.
• Candidate must have a sense of humor, easygoing, but very disciplined. We need a culture fit!

Think you have what it takes? REQUIREMENTS OF THE CUSTOMER SERVICE & CONSUMER SALES REPRESENTATIVE:

• 1-2 years of relevant experience in a retail, hospitality, customer service, customer support and a customer based satisfaction role is an asset, however, paid training will be provided so entry level candidates are encouraged to apply.
• Should be a proactive self-starter with the ability to work independently. Needs strong ability to set priorities, solve problems, and be resourceful under pressure.
• Travel to on-site promotional advertising areas throughout the SPRINGFIELD area will be a requirement in this role.