Job Description

START-UP CSR (CUSTOMER SERVICE REPRESENTATIVE) WANTED! REMOTE WORKERS NEEDED!

Calling all customer service advisors, customer service representatives, customer service advisors, customer service & sales assistant, retail assistants, sales representatives, hospitality assistants or any candidate that has worked in a customer-facing or call center role or would like to work in a new call center, work from home position – We may just have what you are looking for!

Your own computer, telephone and internet connection is a necessity for this remote, work from home positon

Here at J7, we have multiple Start Up CSR openings available immediately! 2020 was not the year that people expected so let's make 2021 YOUR year! Kick off 2021 with the career you deserve - APPLY NOW!

ARE YOU LOOKING TO:

• Work in a fun environment
• Improve your communication skills
• Learn to adapt and overcome challenges
• Enhance your customer service skills
• Receive recognition and earn based on your results
• Strengthen your organizational techniques
• Become a better leader/ team player
• Practice your public speaking

GET IN TOUCH WITH US TODAY FOR MORE INFORMATION!

WHAT WE DO

Working on behalf of our newest client you will be the first port of call for their customer base through telephone based, call center work. We provide solutions for questions, provide opportunities for customers to get the newest, hottest products and we make sure that we always leave the customer with a positive experience of the brand!

WE OFFER THE ABILITY OF FLEXIBLE HOURS AND CAN ACCOMMODATE LONG AND SHORT-TERM WORKING RELATIONSHIPS.

SO, WHAT CAN I EXPECT TO BE DOING ON A DAILY BASIS AS A START UP CSR?

Our CSR's will support our customers in any way they need it, acquiring new customers and raising our client's brand awareness is the simple answer.

We are telephone based and on hand to discuss any aspect of our client's products or services to their customer base. You will be responsible for being responsive to those customer communications. Our main ask of you is that the customer feels they have received the best service possible, even if sometimes the request they started with was not possible to provide for them. If you are empathetic, a good listener, understanding and resolution-focused, then all customers will feel that in their transactions with you.

AND THAT'S ALL WE REALLY REQUIRE ON A DAILY BASIS; YOU JUST BEING YOU!

CSR QUALIFICATIONS AND SKILLS

• Strong customer service skills.

• Problem-Solving Capabilities.

• Excellent (verbal and written) communication skills.

• Positive attitude and enthusiasm.

• Team player with good organizational and interpersonal skills.

• Able to multitask.

• Must come to work presentable and well groomed

WHO WOULD THIS JOB BE SUITABLE FOR?

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more

• A good job for someone just entering the workforce or returning to the workforce with limited experience and education

• Open to applicants who do not have a college diploma

NEXT STEPS:

Join the J7 team by clicking the APPLY button now. We are looking for candidates to start within the coming weeks so we will be contacting candidates within a few days. Please make sure to include an active cell number and email address with your application. Please make sure to check your junk and spam folders to ensure no correspondence is missed.

INTERVIEW PROCESS: Initial interviews will be carried out online via zoom, if successful online training will be provided to each candidate. 

IF YOU HAVE ANY QUESTIONS FEEL FREE TO REACH OUT AND A MEMBER OF OUR TEAM WILL BE HAPPY TO HELP.

GOOD LUCK!

Company Description

J7 center everything around one core drive and that is to deliver results. Everything is geared towards making this happen. Our services are tailored to fit around a client's needs so whether you are a national or local company looking to increase your market share, J7 can help. Our goal is to develop a long-standing relationship with our clients as we believe that is the only way to deliver a high standard of continuous results. WHY US? The main difference between J7 and our competitors is the relationship we have with our client and customer base. Many companies are turning to J7 because of our unique services. We stand by a 'no sales, no fee' policy. There is no industry out there that can say they don’t need any more customers – especially with the market being the way that it is at the moment