Store Manager

You are applying to work for a franchisee of Wireless Zone. Franchises are independently owned and operated businesses that determine their own conditions of employment which includes benefit programs and compensation.

Description

Do you love to talk about the latest technology? Are you energetic & want to be an expert in the Wireless industry? Wireless Zone is looking for dedicated individuals with stellar customer service skills to promote Verizon products & services.

Responsibilities

Accountable for day-to-day retail operations such as; inventory, scheduling, merchandizing, marketing initiatives, maximizing sales and profitability

Responsible for all aspects of talent management; recruiting, staffing, training, development and leadership

Ensure all staff are in compliance with company policies, procedures and required trainings

Build and maintain positive relationships with customers, vendors and businesses within the community

Demonstrate knowledge of latest products and services. Remain current on industry and competition trends, pricing plans and promotions.

Meet sales goals by selling our products and services to new and existing customers

Complete customer contracts, accept customer payments, accurately process transactions using POS system and execute proper cash handling procedures

Ensure customer satisfaction by troubleshooting and resolving any concerns and serve as first point of contact for customer service inquires

Responsible for overall store presentation. This may include; sweeping floor, emptying trash containers, maintaining lobby area, employee break room, and restrooms.

Must haves

2-4 years’ management experience and the ability to meet sales goals is required, retail management experience is preferred.

A High School Degree is required, an Associate’s Degree or Bachelor's degree is preferred

Availability to work a rotating schedule including nights, weekends and holidays

Excellent interpersonal communication skills

Ability to perform basic addition and subtractions and make correct change

Ability to stand for up to 75% of the time