Work from home or office - relocation available IF interested.

Our client, an international biotech that has just gone IPO in Hong Kong, and will be going public in the USA within the next 12 months, is growing quickly.  There is now a need to hire an HR Operations, Employee Experience Sr. Manager to oversee the US and UK, to build close connections with employees in the region/country, ensure best HR service delivery and employee experience, at the same time make sure to meet legislation and compliance.

Key Activities / Responsibilities

1. Setup, manage and keep improving regional/local HR policies, processes, documents and templates to ensure compliance and efficiency
2. Facilitate and coordinate HR operations activities such as employee onboarding & orientation, offboarding, answering employee queries, maintain employee files, audits requirements etc.
3. Develop and keep shaping good employee relationship, work with corporate HR team to establish mutual feedback mechanism, to bridge employee needs with scalable solutions
4. Work with corporate HR team to design, implement and rollout HR digital projects, ensure communication and change management are well done in the region/country
5. Build regional/local HR knowledge base, work with corporate HR team to continuously optimize service delivery standards and model
6. Support company-wide HR programs rollout
7. Support other work and projects assigned by line manager
 

Requirements

• Bachelor’s degree or above.
• Minimum 5-7 years of relevant experience.
• Deep understanding and knowledge of regional HR regulations and practices.
• Strong people skills and a strong focus on customer service.
  
• Excellent communication skill and good project management skill, demonstrated ability to work in a results-oriented environment with strong attention to detail, follow through and sustainment.
  
• Proven ability to establish trusted relationship with employees and all levels of organization.
  
• Knowledge and experience in HR technology and HR digital projects.
• WFH; flexible; OR relocation available to Boston.

Contact: https://www.linkedin.com/in/james-abruzzo-b710402/ or jabruzzo@jgapartners.com