Job Description
Job Title: JIRA Administrator & Agile Coach
Job Location: Glen Allen, Virginia, United States of America, 23060
Job Description: JIRA Administrator & Agile Coach (Richmond, VA)
Role Summary:
The JIRA Administrator & Agile Coach will lead modernization, standardization, and rehabilitation of enterprise JIRA boards across the bank while coaching teams and leaders on Agile best practices. This hybrid role combines deep hands-on JIRA administrative expertise with Agile coaching to ensure proper adoption of tools and frameworks across technology teams.
Key Responsibilities:
- Conduct assessment of current JIRA usage and configurations.
- Lead rehabilitation and standardization of JIRA boards, workflows, and governance.
- Serve as Agile Coach for Scrum, Kanban, and SAFe teams.
- Facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Support and coach Product Owners in backlog refinement, prioritization, and story definition.
- Review Azure DevOps or JIRA boards to manage sprint delivery, updating tasks as necessary.
- Remove impediments and proactively identify risks impacting delivery.
- Promote Agile best practices and coach teams on self-organization and continuous improvement.
- Coordinate dependencies across multiple products, teams, and stakeholders.
- Track and communicate team performance metrics such as velocity and predictability.
- Foster strong collaboration between IT, Product Owners, and business stakeholders.
- Support Agile transformation initiatives across the organization.
- Encourage a culture of accountability, learning, and continuous improvement.
- Create Product Status Reports in alignment with PMO standards.