JIRA Subject Matter Expert

Tech Soft Inc

JIRA Subject Matter Expert

Charlotte, NC +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Free Employee Medical Insurance

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Help or transport service

    Paid time off

    Vision insurance

    We are looking for an experienced functional JIRA Subject Matter Expert for one of our federal projects. The candidate must have active Secret or higher security Clearance.

    An ideal candidate should have enough skills to customize Jira workflows, build dashboards, optimize Jira boards and design reports to provide end-users and leadership with meaningful operational/performance metrics and status reports using Atlassian JIRA tools. Additionally, he should be able to prepare user training to ensure all team members understand how effectively and efficiently utilize JIRA for managing epics , stories and tasks.

    Responsibilities

    Serve as internal SME on the JIRA tool including JIRA, Advanced Roadmap, Agile Hive, SAFe, etc.

    Familiarity with Jira Align and confluence

    Design and develop appropriate Portfolio, Epic, Tasks, Sub-tasks, Stories etc. as per requirement for a large enterprise-level implementation

    Create and maintain detailed technical and user-facing documentation for internal reports and building dashboards

    Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira

    Advise/propose custom workflows, fields, permission schemes, post functions, etc.

    Consult on ways to optimize and improve Jira boards and process workflows and identify where functionality can or cannot meet user requests.

    Qualifications

    Minimum of 3 years of experience with agile software development techniques methodologies and best practices

    Strong communication/presentation skills to effectively interact with team members, scrum masters and leadership

    Experience building, managing and enforcing standards

    Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time

    Experience in an Agile/Scrum organization

    An ability to thrive in highly flexible environments

    Work Location: Fort Bragg, North Carolina

    Clearance : Active Secret or higher clearance required for this position

    Flexible work from home options available.

  • Locations
    Charlotte, NC • Raleigh, NC