Job Description
JMAC LENDING IS GROWING!
LOCATION: SANTA ANA, CA
THE OPPORTUNITY:
JMAC Home loans is looking for a talented, professional Loan Processor. JMAC Lending has been in business for more than 20 years. Our mission is to create and deliver the future of mortgage lending with our partners – customers, employees, and investors. We exist to help our partners achieve their goals. Our ability to create value for all JMAC stakeholders is driven by a business culture based on our company core values: TRUST, TEAMWORK, and INTEGRITY.
KEY RESPONSIBILITIES:
- Engage with borrowers to understand their needs and answer questions.
- Proactively manage a pipeline in a timely, accurate, and efficient manner, ensuring promptness in communicating with borrowers.
- Request and manage the organization of borrower loan documentation using our proprietary loan platform.
- Facilitate and manage borrower transitions from each step in the processing of their loan.
- Work collaboratively with cross-functional teams in Operations (title, valuations, underwriting, closing) to close loans.
- Review residential loan application file to verify application data meets establishment standards, including type and amount of mortgage, borrower assets, liabilities, and employment.
- Works closely with the Mortgage Loan Officer to coordinate and request documentation from client to ensure a smooth closing process.
- Reconciles credit information provided by borrower with credit reports.
- Calls borrower to discuss or confirm accuracy of credit report information.
- Calls or writes employer to verify accuracy of information provided by borrower.
- Review and correct application data relating to credit, debts, income and assets based on verified documentation.
- Submits mortgage loan application file for underwriting approval.
- Requests and gathers conditions requiring review prior to closing and submits for underwriting approval.
- Assists borrowers in clearing title exception issues.
PROFESSIONAL EXPERIENCE, EDUCATION, AND QUALIFICATIONS:
- Experience processing FNMA, FHLMC, FHA and Jumbo mortgages.
- Knowledge of agency conventional underwriting product guidelines.
- Proficient in FHA Connections, Lending QB, MS Word, MS Excel.
- Strong attitude for customer service.
- Demonstrates accuracy, looks for ways to improve and promote quality and is self-driven.
ABOUT YOU
- Thinker and a doer.
- Strong communication, organization, and time-management skills.
- Ability to troubleshoot and solve problems independently.
- Detail oriented with the ability to adapt with resiliency.
- Ability to maintain composure in a fast-paced environment.
- Approach work with passion and accountability.
- Collaborate with teams to constantly rethink and improve our processes and borrower experience.
OUR PERKS
- Competitive compensation based on ability & experience.
- Excellent benefits package including multiple health, dental & vision options.
- Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities.
- 401k with employer contribution.
- PTO days in addition to 9 paid company holidays.
- Game room, and creative fun environment. (Corporate Office)
- Starbucks daily, and many more treats.
- Remote or on-site positions available
DIVERSITY AND INCLUSION
At JMAC Lending, diversity and our culture of inclusion is in our DNA. It is our differences that makes us a better, stronger team. Our day-to-day practices reflect our core values. We foster a supportive, understanding environment that welcomes different ideas and perspectives. To us, ethics and integrity are everything. Together we grow, share our experiences, and continue to excel within an open and collaborative culture. At JMAC, you belong.
JMAC LENDING is proud to be an equal opportunity employer and we value and embrace diversity in our company and recruiting efforts. Qualified applicants will receive consideration without regards to race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
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