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Loan Coordinator / Mortgage Specialist - Hiring Now!

JMAC Lending

Loan Coordinator / Mortgage Specialist - Hiring Now!

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Job Description

     


    JMAC LENDING IS GROWING!

     

    LOCATION: SANTA ANA, CA 

     

    THE OPPORTUNITY:

    JMAC Lending is seeking a talented Mortgage Specialist (entry level) for our Wholesale and Correspondent loans. This position will help improve customer retention by ensuring brokers and lenders are satisfied with the loan process from submission to final disposition.  The Account Manager will keep an open dialogue about loan files with account executives, operations and JMAC's customers. If you are looking to join a company that values result and integrity, this is a place for you.  

    KEY RESPONSIBILITIES:

    • Develop and establish relationships with potential and/or existing customers to obtain new business
    • Communicates and assist mortgage brokers on JMAC's products, policies and procedures to ensure all loan files are complete and within guidelines
    • Serve as primary liaison between brokers, correspondent, sales and operations
    • Services loan pipeline to achieve departmental goals and objectives
    • Review pre-approval for TBD requests
    • Follow up with clients in regard to missing items required for underwriting on jumbo loans before loan goes into "in-underwriting" status
    • Follow up on old/suspended loans in the pipeline to ensure status is active
    • Communicate and follow up with email 5 days after the initial approval of loan
    • Manage condition review process
    • Respond to any questions by client concerning requests and questioning of PTD conditions
    • Update fields and maintain accurate notes in JMAC's LOS system to communicate with operations
    • Call and follow up with the client 5 days prior to COE to ask if they need any help with any pending PTD conditions and assist the movement of conditions to CTC
    • Follow up with client on the following: lock expiration date, receipt of loan docs
    • Ensures compliance deadlines are met
    • Provides on-going service support to mortgage brokers
    • Request for feedback from brokers on process
    • Assist with client support
    • Attend meetings of local and state trade associations as directed by management
    • Stay abreast of indices, market changes, and underwriting guideline changes in order to discuss the mortgage market in an informed fashion
    • Other duties as assigned
    • Based on business needs overtime may be required

    PROFESSIONAL EXPERIENCE, EDUCATION, AND QUALIFICATIONS: 

    • 2 years related experience in mortgage processing and/or account management
    • Must be knowledgeable in the guidelines for JMAC, FHA and the Investor
    • Display effective interpersonal skills sufficient to build positive, productive and effective professional working relationships
    • Excellent oral and written communication skills especially in the ability to present business concepts and articulate business value
    • Professional and courteous phone skills
    • Proficient in FHA Connection, Lending QB, MSWord, MSExcel.
    • Need recent Account Management experience.

     

    PERKS WITH JMAC LENDING: 

    • Competitive compensation reliant on ability & experience.
    • Excellent benefits package including multiple health, dental & vision options.
    • Company paid life and AD&D Insurance, as well as additional voluntary benefit possibilities.
    • 401k with company contribution
    • PTO days in addition to 9 paid company holidays.
    • Game room, and creative fun environment. 
    • Starbucks daily, and month end snacks.

     

     

    ABOUT JMAC LENDING: 

    JMAC Lending has been in business for more than 20 years. Servicing clients better with our innovative products, exceptional service, support and our dedication to helping our partners grow our business.  The core of our culture and business approach is to go BEYOND CURRENT market options to be the go-to lender of choice for our clients. Our associates hold distinguished credentials and participate in continuing education, to ensure knowledge is carefully balanced with experience. Our company was built on our adherence to the highest ethical standards, while efficiently and carefully executing the delivery of product pricing for wholesale and correspondent lending for our clients.

    JMAC Website

     

    JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation or national origin. 

    DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.