POSITION OVERVIEW

• Job Title: Logistics Claims Specialist (7386-10)
• Experience: Minimum of 2 years of experience processing claims transportation and warehouse claims, preferably in a small parcel environment.
• Education: Undergraduate Degree in Business, Supply Chain, Logistics, or similar.
• Job Type: Regular Full-Time, Hourly

LOCATION

• Coppell, TX

BENEFITS

• Health Insurance (Medical, Dental & Vision)
• 401(k) with Company Match
• Bonus
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

RESPONSIBILITIES

• Manage the resolution of claims through collaboration with Carriers, Customer Support, Security, Operations, Accounting and Supply Chain.
• Research and obtain supporting documentation.
• Make a recommendation on the best course of resolution.
• File claims with carriers and ensure all claims are successfully resolved.
• Develop excellent working relationships with logistics team, business teams and insurance company.
• This position plays a critical role ensuring that the transportation & logistics group meets or exceeds customer needs and business objectives. No task is too big or too small if it supports driving customer satisfaction and business requirements.
• Target claims closure within KPI window.
• Submit claims with all relevant documentation, accurately and on time.

SKILLS

• Efficient in Microsoft Office suite – excel, outlook, word.
• Experience in SAP a plus.
• Ability to navigate a claims database.
• Demonstrated analytical, organizational, problem solving and creative thinking skills.
• Ability to effectively prioritize workload in a fast paced, frequently changing environment.
• Excellent Social and Communications skills (written, verbal).
• Must be comfortable working in a multi-cultural business environment.
• Must be available to work after standard work hours and on weekends.
• Exhibit composure under pressure.
• Strong Math, communication and organizational skills.
• Excellent attention to detail.
• Ability to interact with all levels of Management including executives.

Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!

Our vision is ‘We Want to See You Grow' to become the industry leader for both employee and company.

For more information about JND, please visit www.jndsolutions.com