POSITION OVERVIEW
- Job Title: Logistics Claims Specialist (7386-10)
- Experience: Minimum of 2 years of experience processing claims transportation and warehouse claims, preferably in a small parcel environment.
- Education: Undergraduate Degree in Business, Supply Chain, Logistics, or similar.
- Job Type: Regular Full-Time, Hourly
LOCATION
BENEFITS
- Health Insurance (Medical, Dental & Vision)
- 401(k) with Company Match
- Bonus
- H1B/Green Card Sponsorship for qualified employee
- Hands-on experience at global industry leader Samsung
- Opportunities for career advancement
RESPONSIBILITIES
- Manage the resolution of claims through collaboration with Carriers, Customer Support, Security, Operations, Accounting and Supply Chain.
- Research and obtain supporting documentation.
- Make a recommendation on the best course of resolution.
- File claims with carriers and ensure all claims are successfully resolved.
- Develop excellent working relationships with logistics team, business teams and insurance company.
- This position plays a critical role ensuring that the transportation & logistics group meets or exceeds customer needs and business objectives. No task is too big or too small if it supports driving customer satisfaction and business requirements.
- Target claims closure within KPI window.
- Submit claims with all relevant documentation, accurately and on time.
SKILLS
- Efficient in Microsoft Office suite – excel, outlook, word.
- Experience in SAP a plus.
- Ability to navigate a claims database.
- Demonstrated analytical, organizational, problem solving and creative thinking skills.
- Ability to effectively prioritize workload in a fast paced, frequently changing environment.
- Excellent Social and Communications skills (written, verbal).
- Must be comfortable working in a multi-cultural business environment.
- Must be available to work after standard work hours and on weekends.
- Exhibit composure under pressure.
- Strong Math, communication and organizational skills.
- Excellent attention to detail.
- Ability to interact with all levels of Management including executives.
Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!
Our vision is ‘We Want to See You Grow' to become the industry leader for both employee and company.
For more information about JND, please visit www.jndsolutions.com