POSITION OVERVIEW

• Job Title: Logistics Specialist : Reverse Logistics
• Experience: 3-5 years
• Education: Bachelor's degree
• Job Type: Regular Full-Time, Hourly

LOCATION

• Plano, TX

BENEFITS

• Health Insurance (Medical, Dental & Vision)
• 401(k) with Company Match
• Bonus
• H1B/Green Card Sponsorship for qualified employee
• Hands-on experience at global industry leader Samsung
• Opportunities for career advancement

REQUIREMENTS & PREFERENCES

• Bachelor's degree.
• Advanced Excel required: V-lookups, Pivot Tables, Macros, etc.
• SAP experience required
• Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations.
• Demonstrated ability to analyze information to identify and recommend appropriate course of action.
• Apply problem-solving skills to address issues and work through others for sustainable resolution.
• Experience with materials management, master scheduling, or production planning helpful.
• Order management and customer service experience helpful.
• Experience with inventory management and warehouse operations helpful.
• Able to read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and resolution.
• Works on problems of routine scope requiring data analysis and reporting from system and non-system sources.
• Exercises judgment within defined practices and policies in selection of methods and techniques to determine solutions.
• Possesses general knowledge of logistics operations related to order management, logistics operations, and inventory controls.
• Able to identify issues within the delivery cycle and make recommendations for resolution to authorize standard returns and determination of claims.
• Excellent communication skills are critical when speaking with internal/external customers.

PRIMARY DUTIES AND RESPONSIBILITIES

• The focus of this position is on Reverse Logistics - Return Authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition.
• Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams.
• All other duties as assigned.
• This position is based in Plano, Texas. Due to current COVID-19 restrictions, candidate will be required to work remotely from home or in the office as necessary.
• Due to the nature of the business, this role requires the incumbent to be available Monday through Friday during business hours.
• Must be able to work after-hours as needed.
• May be required to travel within the United States.
• Ability to work within a warehouse environment as necessary.

Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!

Our vision is ‘We Want to See You Grow' to become the industry leader for both employee and company.

For more information about JND, please visit www.jndsolutions.com

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(Sales, Sales Coordination, Sales Rep, SAP, Excel, SPA, claims, Training, Product Training)

(Field Testing, Performance Testing, Driving, AWS, Testing, QA Analyst, Software Tester, QA Tester, Test Engineer, QA Engineer, Quality, Quality Assurance, Software Engineer, Support Engineer, QA Test Analyst, IT, Software, Software designer, developer, software engineer, UX, UI, Designer, UX/UI Designer)

(8-hour Shift, Day Shift, Monday to Friday)

(Android, API, Android, iOS, testing, Windows, Mac OS X, Linux, Chrome DevTools, BrowserStack, Xcode, Android Studio, ADB, TestFlight, Jira, TestRai, REST API, Postman, Charles Proxy, MySQL, Safari, Firefox, IE, Edge, Opera, UNIX, JDBC, GIT, OOPS)

(Computer, programming, engineering, informative, information, informatics, technology, IT, tech, mathematics, IS security, Network Administration, System Administration, Project Management, Data Science)