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Insurance Customer Service Representative

JOHN PETIT-Farmers Insurance Agency

Insurance Customer Service Representative

Downey, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Are you looking to start a sales career or break into the insurance industry?  We want highly motivated and determined job seekers to APPLY TODAY. No matter your sales experience, we'll invest in your success. We understand that it takes time to build a business, to develop the proper skills and understanding, and to excel in this field.  We provide our new Sales Representatives with ongoing training and support on their path to success so they can best serve our customers! We are seeking a passionate, self-driven, natural born salesperson with a desire to make a difference in people’s lives. As a Licensed Insurance Sales Representative you will be part of a team that is helping to grow the revenue of the office by offering products that people need for their security and peace of mind. Our newest Licensed Insurance Sales Representative will pursue and respond to the requests and needs of prospects and current clients who need insurance. As a Licensed Insurance Sales Representative you will be trained to act as a consultant for businesses and families, evaluating needs and recommending the most appropriate means of meeting those needs.

    BENEFITS Life Insurance

    Paid Holidays

    Base Salary with Commissions 

    Bonus Opportunities

    Paid Time Off (PTO)

    Weekends Off

    Holidays Off

    Career Development & Growth

    Team Building Activities

    Hands On Training

    RESPONSIBILITIES

    • Process customer policy change requests.
    • Secure all Trailing Documents from customers.
    • Complete Evidence of Insurance requests.
    • Immediately greet all customers, entering the office, in a friendly and helpful manner.
    • Take premium payments from customers.
    • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
    • Generating insurance quotes.
    • Provide exceptional customer service.
    • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

    REQUIREMENTS

    • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
    • Possess an upbeat, positive and enthusiastic attitude.
    • Be a great self-starter with a sense of urgency.
    • A Property & Casualty license is preferred but will train good individual.
    • Professional phone etiquette.
    • Great Customer Service Skills.
    • Bilingual, fluent in both English and Spanish is beneficial.