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Customer Support Specialist -100% Remote

Jade of Spades Inc

Customer Support Specialist -100% Remote

Philadelphia, PA +4 locations
Full Time
Paid
  • Responsibilities

    Job Description

    California Residents Are NOT Eligible

    WE’RE HIRING AND ARE LOOKING TO CONNECT WITH YOU IMMEDIATELY TO SUPPORT OUR TRAVEL CLIENTS.

    • NO PREVIOUS EXPERIENCE NEEDED- WILL TRAIN
    • TRAINING BEGINS MONDAY, JANUARY 24, 2022
    • EARN $14.00 PER HOUR.

    We are looking for Independent (WORK AT HOME ONLY) Contractors to assist us in continuing to provide excellent customer service to our clients.

    We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. WHAT YOU'LL DO:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Maintain detailed and current knowledge of the company's products and services

    ​WHAT YOU'LL NEED:

    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • Have a quiet place to work without noise or distractions

    REQUIRED QUALIFICATIONS:

    • Be a United States resident
    • Must be 18 years of age or older
    • High School Diploma or Equivalent
    • Pass Background Check

    ​TECHNICAL REQUIREMENTS:

    • Desktop/Laptop with Windows 10 or higher
    • USB Noise Canceling Headset
    • Hardwired to Internet
    • Landline and Smartphone

    We are currently not hiring in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin

    Company Description

    Jade of Spades Inc. is a completely remote call center, established in 2014. Jade of Spades Inc. is a fully remote customer support agency established in 2014. We source the best customer service professionals in the U.S. We set up our agents to be the best of the best and empower them for success. Independent Contractors joining Jade of Spades Inc. have found a work-life balance like no other, unrivaled flexibility and freedom from the traditional brick-and-mortar workplace. Join the Jade of Spades Team! We source the best agents in U.S.. We set up our agents to be the best of the best and empower them for success. Independent Contractors joining Jade of Spades Inc. have found a work-life balance like no other, unrivaled flexibility, and freedom from the traditional brick and mortar. Join the Jade of Spades Team!

  • Locations
    Atlanta, GA • Las Vegas, NV • Philadelphia, PA • Dallas, TX • Cheyenne, WY