Job Description
Job highlights
Qualifications
We are seeking individuals with previous retail experience preferably gained within a high end or luxury market. This position plays a critical role in being the first client interaction, greeting clients warmly and maintaining the flow of traffic.
Responsibilities
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As a Client Advisor and Sales Associate, you will be an ambassador of the Brand, ensuring that every Client is treated according to the J'Adore Les Fleurs promise. The ideal person for this position will manifest the JLF promise to build a genuine relationship and cherish the Client’s time spent at the our boutiques or over the phone.
Must have appreciation for art, beauty and luxury.
Facilitate in the seamless client experience by warmly greeting clients upon arrival or on the phone and sharing relevant information regarding our products and services.
The Client/Floral Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty.
Provide honest and confident feedback to customers about style of flowers and advice on the best floral arrangement for the occasion.
Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
Optimize the client experience through providing clients with prompt, professional, warm and courteous service.
Build genuine relationships with clients through thoughtful and consistent outreach.
Build lasting relationships with customers.
Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.
Maintain consistent follow up with clients regarding orders and delivery times.
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By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of JLF while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems.
Company Description
Over the past seven and a half years, J’adore Les Fleurs has built a reputation for being the go-to florist amongst the high-standard fashion set consumers, meaning they don’t shy away from the most intricate details to ensure perfection each time you bring home your JLF bouquet. In those years in business, the company has grown increasingly dominant in its space with a crystal clear roadmap that stems from the high demand amongst A-list celebrities and huge collaborative efforts with well-known fashion and beauty brands. These collaborative efforts have served the likes of companies such as L’Oréal, Prada, Tiffany, Gucci, Anastasia Beverly Hills, Two-Face, Morphe, Fabletics, and more. In doing so, J’adore Les Fleurs has honed their ability to reflect the sender’s taste like none other, striving to stay consistent with their brand color schemes through the colors of their flowers, hat boxes, other containers, and more! Regardless of the extensive clientele list from world-renowned companies and massive A-list stars, their attention to detail reflects the level of care each J’adore Les Fleurs Bouquet receives – hence the importance of personalization and customized design is of utmost importance to the company.
Over the past seven and a half years, J’adore Les Fleurs has built a reputation for being the go-to florist amongst the high-standard fashion set consumers, meaning they don’t shy away from the most intricate details to ensure perfection each time you bring home your JLF bouquet. In those years in business, the company has grown increasingly dominant in its space with a crystal clear roadmap that stems from the high demand amongst A-list celebrities and huge collaborative efforts with well-known fashion and beauty brands. These collaborative efforts have served the likes of companies such as L’Oréal, Prada, Tiffany, Gucci, Anastasia Beverly Hills, Two-Face, Morphe, Fabletics, and more. In doing so, J’adore Les Fleurs has honed their ability to reflect the sender’s taste like none other, striving to stay consistent with their brand color schemes through the colors of their flowers, hat boxes, other containers, and more! Regardless of the extensive clientele list from world-renowned companies and massive A-list stars, their attention to detail reflects the level of care each J’adore Les Fleurs Bouquet receives – hence the importance of personalization and customized design is of utmost importance to the company.