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Sales Support Specialist

Jaeger-Unitek Sealing Solutions

Sales Support Specialist

La Porte, IN
Full Time
Paid
  • Responsibilities

    Who is Jaeger-Unitek Sealing Solutions, Inc.?

    We are a 75 year global leader in advanced plastic and rubber polymer technology with a focus on extrusion of single to quad material geometries. Jaeger-Unitek engineers solutions to meet customer needs in applications in industries such as Transportation, Water Treatment, Energy, Agriculture, HVAC and White Goods.

    Why Work for us?

    As a family owned global corporation, we hold pride in our family roots with a keen focus on personal, community and corporate responsibility. Joining Jaeger-Unitek provides you with an opportunity for a global reach while maintaining the personal touch.

    What is the position where you can add value?

    We are adding to our team and we are looking for a Sales Support Specialist to support our sales growth in within Jaeger-Unitek.

    In this strategic role you will be responsible for supporting the organization by managing internal processes which reinforce new business growth and customer support.

    What will you do?

    This Sales Support Specialist’s role will contribute to Jaeger-Unitek’s growth in extruded sealing systems by working as a liaison between our internal and external teams and our customers and prospects. You will be instrumental in supporting strategic growth strategies by understanding Jaeger-Unitek’s products and capabilities and promoting them to gain market share. In addition, below are key areas of responsibility that this role will have:

    Responsible for customer service support activities for major OEM’s and channel partners.

    This may include: Order Entry, Confirmations, RMA/RGA processing, Planning, Invoicing

    Meet stated goals for increased efficiencies where daily tasks and processes are concerned.

    Work as the internal liaison between Key Account Managers and internal customers.

    Support both internal and external stakeholders to resolve customer complaints and issues.

    Provide Executive management with critical reporting and market based plans in conjunction with Key Account Managers as it relates to strategic growth.

    Develop, grow and maintain a robust pipeline of target prospects to assist with Key Account Manager’s growth expectations.

    Actively communicate with Jaeger-Unitek manufacturing, quality and engineering departments to facilitate understanding of customer requirements and performance expectations.

    What skills should you bring to the role?

    Bachelor’s degree in Marketing, Business or related field, preferred but not required.

    Three to Five years’ experience in a customer service and/or marketing position, preferred but not required.

    Working knowledge of Microsoft Office and Microsoft Dynamics/AX a plus, but not required.

    Excellent communication skills. Able to fully communicate issues / opportunities / results back through the organization.

    Knowledge of Automotive, Industrial, and RV markets is an advantage

    Understanding of both domestic and international cultures and the ability to communicate within each.At Jaeger-Unitek, we value all of our people. We strive to provide a work environment that leads to your professional fulfillment. Knowing fulfillment can mean something different to everyone, the rewards that Jaeger-Unitek provides are suited to help you perform your best inside and outside the company. Our rewards programs include:

    We offer a full complement of valuable Health, Wellness, and Welfare benefits which include:

    Jaeger-Unitek offers:

    Medical, Dental, and Vision

    Life and Disability

    401(k) and Match

    Pay for Performance philosophy

    Jaeger-Unitek is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, genetic information, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law.