ESSENTIAL DUTIES

• Reports to work with a positive attitude, on time and ready to work.
• Maintains high customer satisfaction standards.
• Maintains a professional appearance.
• Keeps work area neat and clean.
• Greets customers at the cashier window in a pleasant and professional manner
• Computes customer bills.
• Receives cash, checks and credit card payments from customers; records amount received.
• Makes change and issues receipts to customers.
• Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
• Reconciles cash drawer daily.
• Answers customer questions about service performed or products purchased, or refers them to someone who can.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Provides clerical and secretarial assistance to departments as needed.
• Acts as backup to switchboard operator.
• Assists in the filing process

QUALIFICATIONS

Ability to communicate effectively.

Independently motivated with the ability to work within a team environment.

Excellent customer service/satisfaction skills.

Organized and computer proficient.

Clean DMV.