JANI-KING of Tampa Bay, representing the largest commercial cleaning franchisor in the world, and the Official Cleaning Company for the PGA of America and the Daytona International Speedway, is seeking Operations candidates with a successful record of success.
The Regional Operations Manager is responsible for the overall performance of the regional Operations Department and the management of all regional Operations Advisors, designing and providing training and support to Franchise Owners, developing and maintaining good customer relations, and controlling the flow and distribution of materials and supplies to Franchise Owners.
To learn more about the company, please visit http://www.janiking.com.
Duties:
Interview, hire, train, manage, and lead a group of Operations Advisors and Customer Service Representatives.
Oversee the training of all Jani-King Franchise Owners.
Maintain high levels of customer satisfaction.
Personally oversee the highest revenue customers in the region. Conduct inspections, handle complaints, and conduct field visits with franchise owners as necessary.
Develop and maintain vendor relationships. Seek out better sources of chemicals, equipment, and supplies.
Obtain RBSM (Registered Building Service Manager) Certification from the BSCAI within 3 months of eligibility.
Compensation: Base salary bonuses company car benefits package, including an outstanding paid time off program = GREAT OPPORTUNITY! No overnight travel.
The right candidate will possess:
Knowledge of and experience in the commercial cleaning industry
Superior customer service aptitude, including excellent people skills and sensitivity
Strong work ethic – willingness to go the extra mile for your Operations Team and customers and to work flexible hours
Highly polished, professional appearance and demeanor
The ability to lead, direct and motivate
Excellent verbal and written communication skills
Confidence and ability to provide on-site training
Strong organizational skills with the ability to multi-task
Superior moral compass, professional maturity and integrity
Background check required
Ideally, but not required…
Bi-lingual (English/Spanish).
10 years professional experience, with prior experience in an operations leadership role supporting commercial customer accounts
Jani-King provides unmatched support and training, corporate recognition programs (including an annual awards cruise), and a brand name supported by nationally-recognized corporate sponsorships (The Daytona International Speedway, The PGA of America, Penske Racing, Richard Petty Motorsports, Dallas Cowboys, Washington Redskins, San Diego Chargers, Buffalo Bills, Detroit Lions, Cleveland Cavaliers, Charlotte Bobcats, New Orleans Hornets, Dallas Mavericks, Texas Rangers, and many others).
Join the best! We are not the best because we are the biggest…we are the biggest because we are the best!