Jaydot is hiring! **** We have an immediate need for a Resident Engagement Coordinator to work with residents who have experienced homelessness to implement social programming in their apartment buildings, and we'd love for you to join us!

WHO WE ARE

Jaydot is a mission-based social enterprise in DC focused on creating housing solutions for our most vulnerable neighbors, particularly those who have experienced homelessness. We believe that housing is a human right, homelessness is a solvable problem, and we can create an equitable, human-centered system where housing solutions are readily adapted to fit the needs of all of our neighbors. For more information, please visit jaydot.org.

POSITION SUMMARY

The Resident Engagement Coordinator will implement resident services programming and partnerships at buildings in which Jaydot has an operational role to ensure the housing stability and well-being of residents exiting homelessness. The Resident Engagement Coordinator will also help connect residents to resources as requested, including liaising with their case management teams. The Resident Engagement Coordinator will work in-person at various offices within Washington, DC, primarily in Northeast and Northwest.

The salary range for this full-time, exempt position is $45,000 - $48,000 , commensurate with experience ****.

ESSENTIAL RESPONSIBILITIES

• Manage resident services programming at two existing Permanent Supportive Housing (PSH) sites, totaling 200+ units, and future sites (most coming online in 2023-2024)
• Schedule and plan all recurring and one-time resident events, coordinate with other on-site staff as needed, and engage residents whenever possible
• Communicate accurate resident event details to residents via multiple mediums and ensure they have up-to-date information about events at all times
• Host resident events, including purchasing supplies, setting up, and breaking down
• Engage residents in designing and implementing their visions for community engagement and actively and consistently collect resident feedback on programming
• Maintain accurate records of resident interactions and event attendance
• Maintain inventory of resident activity supplies and keep things organized
• Build rapport with residents and assist them with small, non-case-management tasks as needed
• Engage local organizations and community partners (e.g., schools, churches, volunteer organizations, etc.) to assist in regular programming and/or donations for residents
• Manage all incoming donations for residents (e.g., food, clothing, hygiene items), including soliciting, collection, storage, and distribution of donated items
• Foster connections with neighborhood and government partners (e.g., churches, schools, council member staff) to ensure residents are integrated within the larger community and vice versa
• Provide support to on-site property management and social services staff in addressing resident challenges and connecting them to resources, as requested by staff or residents

THE JAYDOT APPROACH

To perform the job successfully, the Resident Engagement Coordinator demonstrates the following approaches (this is not what they do, but how they do it):

• Attentive, empathetic leadership: As our first point of contact for residents, the Resident Engagement Coordinator cultivates a sense of belonging to make sure every single person feels welcome and has a role to play. They empathize with the communities we work with and put people at ease, especially when there are lines of difference or power. They listen to understand people's needs and take steps based on that input.
• Relationship-building: Part of the Resident Engagement Coordinator's job is connecting with people from different backgrounds. They find (and even create) opportunities to deepen connections and build authentic, mutual relationships with residents and staff across lines of difference, such as race, gender, or other identities. They truly welcome viewpoints that differ from their own, and they are able to “sit with” discomfort when people express themselves in ways that are not familiar to them.
• Adaptability and problem solving: The Resident Engagement Coordinator is always ready to take advantage of unexpected opportunities and address obstacles. They look for the root of both simple and complex problems, so they can seek solutions. They approach work with a spirit of “yes” and adapt as things change, which they often do.

REQUIRED EDUCATION AND EXPERIENCE

• High school diploma or equivalent required; Bachelor's degree preferred
• Minimum two years of experience working with people who have experienced homelessness or other vulnerable populations required

OTHER QUALIFICATIONS, KNOWLEDGE, AND SKILLS

• Basic proficiency with various software applications, including Asana, Expensify, Google Workspace, and Zoom
• Ability to embrace Jaydot's six core values and practice them in their daily work
• Desires to work in a “start-up” culture that values innovation and learning from mistakes
• Willingness to take initiative and exercise independent judgment and ownership of decisions, while seamlessly adapting to change and competing priorities in the work environment
• Strong communication skills—written, verbal, and interpersonal
• Demonstrated understanding of structural racism and its impact on communities of color
• Passion for ending homelessness and centering those with lived experience of homelessness in that pursuit

BENEFITS

Jaydot offers a competitive benefits package including: health, vision, and dental insurance, retirement plan with 3% employer match, generous paid leave, professional development allowance, and life and disability insurance. For additional information, please visit jaydot.breezy.hr.

COVID-19 VACCINATION

As a prospective and/or new team member at Jaydot, you will be required to provide proof of full vaccination against COVID-19, including the most recent boosters, before the start of employment. Prospective or new team members may seek a medical or religious exemption to the vaccination requirement from human resources and must have an approved exemption prior to the start of their employment. Failure to provide proof of vaccination or to obtain approval for medical or religious exemption will result in the offer of employment being rescinded.

WHAT ELSE YOU SHOULD KNOW

Jaydot is an equal employment opportunity (EEO) employer and is committed to racial and gender equity. We strongly encourage applicants from various communities—including those who identify as Black, indigenous, and people of color, veterans, individuals with disabilities, gender non-binary/trans folks, LGBTQIA+, and people with lived experience of homelessness—to express interest in joining the Jaydot team.

We aim to offer competitive salaries and benefits and are committed to equity, trust, and transparency in compensation. Basing compensation on someone's willingness and ability to negotiate or on their prior salary leads to wide inequities and bias in how people are paid, particularly for groups experiencing historical oppression. Therefore, we do not ask for prior pay history from our candidates and our offer-making process is negotiation-free for salaries and benefits. We determine our best possible salary offer based on relevant experience and extent to which candidates demonstrate the competencies for the role during the entire hiring process. Jaydot also uses our annual performance evaluation process to determine raises and promotions.

If there are accommodations that would help you in submitting an application, or at any point during the recruitment process, please let us know.