Registered Nurse - Full-Time - 7 pm - 7 am - Emergency Room
SERVICE ADVISOR
SUMMARY
We are looking for a competent, friendly service advisor to join our automotive shop. The individual in this role would act as the point of contact for our automotive customers, from initial greet, to service explanation, to payment. The ideal candidate will possess excellent communication skills, a compassionate and patient attitude, and the ability to perform basic math skills. Service Advisor (experience a huge plus) (previous use of CDK another Plus).
All employees are expected to demonstrate core behaviors that help us provide the level of service that customers expect
+--------------------------------------+--------------------------------------+ | KEY COMPETENCIES | DESCRIPTORS | +--------------------------------------+--------------------------------------+ | 1. DRIVE | Self-motivated to take action and to | | | do more than what is expected in | | | order to deliver excellent service. | +--------------------------------------+--------------------------------------+ | 2. DESIRE TO LEARN | Actively seeks to build or acquire | | | new knowledge in order to improve | | | and develop skills. | +--------------------------------------+--------------------------------------+ | 3. SPEED OF EXECUTION | Carries out job duties in a manner | | | that demonstrates ability to achieve | | | the expected level of efficiency, | | | quality, and customer service. | +--------------------------------------+--------------------------------------+ | 4. DETAIL ORIENTATION | Completes tasks accurately, | | | thoroughly and with an eye toward | | | quality, and in accordance with | | | established processes and procedures | +--------------------------------------+--------------------------------------+ | 5. RELIABILITY | Assumes personal responsibility for | | | all aspects of work: quality, | | | timeliness and results; seeking to | | | complete tasks with little | | | oversight. | +--------------------------------------+--------------------------------------+
ESSENTIAL JOB FUNCTIONS
PROMOTE SERVICES
Automotive Service Advisors also promote sales for their dealerships. They do this by speaking with customers about new products, services and scheduled maintenance that they can have performed on their vehicle to help it with its overall performance. Customers generally do not know everything about their cars, or the items available for their vehicles, so Automotive Service Advisors work to inform customers about different aspects, vehicle care and maintenance that can get their vehicles operating more efficiently.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform and enjoy each essential duty satisfactorily.
EQUIPMENT/TOOLS
Operates equipment acceptably and safely
EDUCATION AND/OR EXPERIENCE
Minimum training required: ASE CERTIFICATIONS, BUT NOT REQUIRED TO BE HIRED
COMPENSATION AND BENEFITS:
In addition to competitive pay, we offer our associates:
APPLICANTS SHOULD SUBMIT THEIR RESUME
EQUAL OPPORTUNITY EMPLOYER
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Required Skills Required Experience
A minimum of one year work experience in an acute care setting preferred.