Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

QUALITY BUS & TRUCK PARTS

PARTS SALES ASSOCIATE

DEPARTMENT: Sales

ACCOUNTABLE TO: Sales Manager

SUMMARY STATEMENT:

To assist with all major functions related to the sale of used parts.

MAJOR AREAS OF ACCOUNTABILITY:

1. Answer incoming phone calls in a courteous/helpful manner and help customers with all aspects of order taking, service scheduling, and processing. This will require the ability to clearly communicate via phone, email, text, or walk-in, as well as a willingness to learn Quality’s products and parts and inventory software.

2. Assist customers with parts lookup, pricing, availability, research, sourcing, and order entry. This will require some mechanical/parts knowledge and a continued emphasis on learning medium duty vehicles/buses and diesel engine/parts, as well as the parts lookup software.

3. Create and maintain parts listings on social media and online platforms.

4. Process all returned parts, warranties, and cores in a timely and professional manner.

5. Maintain a working knowledge of company products, services, and procedures. This will include regular evaluation, training, and promotion of new products.

6. Perform other duties, as assigned by the Manager, which may include research and development, assisting with the design and delivery of marketing/sales flyers, attending trade shows, and others.

7. Suggest improved methods and practices for business operations when experience and common-sense dictates.

8. Possibly helping with making deliveries of parts to local customers as needed.

QUALIFICATIONS:

· Must be 21 years of age or older with a valid driver's license.

· Previous parts sales experience is preferred.

· General mechanical skills/knowledge is preferred.

· Must be proficient with the Microsoft suite.

Must be self-motivated, detailed, organized, and a good communicator