Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Customer Service Representative

Jerry Olive - State Farm Agent

Customer Service Representative

Fairfield, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

    Responsibilities

    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.

    As an Agent Team Member, you will receive...

    • Simple IRA
    • Hourly pay plus commission/bonus
    • Paid time off (vacation and personal/sick days)
    • Valuable experience

    Requirements

    • Excellent interpersonal skills
    • Excellent communication skills - written, verbal and listening
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Dedicated to customer service
    • Able to learn computer functions
    • Experience in a variety of computer applications, particularly Windows
    • Ability to work in a team environment
    • Ability to multi-task
    • Ability to effectively relate to a customer
    • Property and Casualty license (must be able to obtain)
    • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

    If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

    This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.