Job Description

P_OSITION PURPOSE:_

Assists Marketing and Accounting departments with specific duties; provide communications between Programs and Finance; and office ad-hoc duties.

MAJOR AREAS OF RESPONSIBILITY:

Include the following key areas and duties, which may be modified or increased as necessary:

MARKETING DEPARTMENT:

ABLE TO MARKET PROGRAMS AND EVENTS THROUGH DIGITAL PLATFORMS SUCH AS EMAILS, SOCIAL MEDIA AND COMMUNITY CALENDARS.

• Utilizing software such as Constant Contact for emails and Hootsuite for social media
• Uploading and curation of YouTube videos
• Manage a high volume of social media posts for both Instagram and Facebook
• Communicating with social media followers, including responding to queries in a timely manner
• Suggest recommendations to adjust the social media marketing strategy for optimal results.

ACCOUNTING DEPARTMENT:

· Complete collections for declined memberships and ECLC tuition (monthly)

· Mark accounts inactive with declines (monthly)

· Maintain the credit card changes – CSI Scans

· Send out transaction statements and special invoices of charges (as requested)

· Process data on computer to support Camp, Membership and Programs.

· Complete and distribute weekly camp stats report.

· Review and process refunds

PAYROLL SUPPORT:

· Background checks/audit hiring packages to assure all documents are completed

· Support Payroll Manager as needed

ACCOUNTING SUPPORT:

· Check/change credit card expiration dates (monthly)

· Camp – audit if families are members or public

· Membership and ECLC refunds

· Answer all member questions (as needed)

· Communicate with members concerning their transactions (as needed)

MEMBERSHIP SUPPORT:

· Help with questions on transactions from membership team

· Provides customer information and support

PRIMARY RESULTS ACCOUNTABLE FOR ACHIEVING.

Other more specific results will be assigned and measured.

· Transactions are processed in a timely manner with accuracy

· Tasks are completed from A to Z in a timely manner

· Social media campaigns uploaded and measured in a timely manner

· Maintain Merage JCC social media presence and respond within 24 hours to questions on social media platforms (excluding weekends).

· YouTube/On Demand videos uploaded within 3 days of final edited version approval.

Company Description

We are located in a 220,000 square foot state-of-the-art facility where people of all ages and backgrounds come together to foster health and well-being, celebrate family, embrace tradition, create friendships, and expand cultural and educational horizons. Our preschool is an award-winning preschool, and our fitness center has been voted one of Best of OC for ten years in a row. This is a place where “community” is truly our middle name.